Had a great experience with Ahmad at Toyota Cerritos. He was really patient and helped me with selling my car.

Ahmad Alsharif extremely helpful and professional

Ahmad Alsharif Was extraordinarily helpful and went above and beyond in assisting me. He went well out of his way to accommodate all of my needs and made selling my car a very low-stress experience, despite several mishaps on my end. For the fantastic service here I would highly recommend doing business here.

The service was fantastic. Ahmad Alsharif helped us sell our old vehicle and he was very patient and helpful with us. Very awesome customer service! Also Mack was very nice and helpful as well! Very friendly!😊

The sales people are good and easy to get ahold of. Now the financial department is a nightmare. We were told we had 5 days to bring in a check from our credit union to take over the loan so that’s what we did. The sales guys took the check and financial department refused to take it because they wrote up the contract incorrectly. It took over a week and me calling the corporate office before this was taken care of. Financial department alone is the reason we will not want yo buy another car from them

Great experience! Ahmad definitely made my car selling experience easy and pleasant!

Let me start off by saying I have been in the auto industry for over 20 years, including having owned my own shop and being heavely involved in the Toyota world. I brought my car in for an engine code I already knew but didn't have time to address having to do with electrical setting off the engine light. I explained to them exactly what was going on and what had already been done and replaced and what to check out as I needed the light off to get the car smogged. They proceeded to tell me that I had to pay $1,600 to redo the same thing. They were wrong as upon doing so did not fix it. Upon failing a smog due to the light, they then tried telling me the car had to drive 50 miles to reset. This is not a thing as I very well explained to them, but to prove it, I drove 115 miles and brought the car right back. They THEN tried saying it had to be driven for a few days to reset the computer. Also NOT a thing! Its a simple clearing of codes and codes don't come back on unless there is an issue. So they kept the car to do more "tests" as the previous $1,600 dollars to replace what I already had plus $110 in failed smogs per them saying it was fine obviously didn't work. They then called me saying I had to spend another $3,000-$6,000 to fix another issue entirely that wasn't even present when I brought the car in!! I of course immediately pulled the car out of this dealership. Just absolutely appalled by how this was handled. Spent $1,600 to do the same thing that was already done as they "promised" the fix and then another $110 in failed smogs as they "promised" it was fine with no reimbursement for those lies and mishandlings and lied about other things. Strongly do not recommend this dealership.

Very nice experience and quick process

Lupe appraised and walked me through the process of purchasing my vehicle! She is very knowledgeable and friendly. I will be coming back to sell another car to her!

Got our new family today, a 2023 highlander in the limited trim and we are happy with the purchase. Alex and Ahmad, thank you for making this process easy! We appreciate the customer service!

great service

Shoutout to Tristian for helping me with my first car. You made everything super easy and kept me very informed. Definitely will recommend everyone to him. EVERYONE get your car with him :))

Adrian camacho and Rudy were the best and very helpful, and i would recommend them if you wanna get a car.

Found the car I wanted when the inventory is limited. Good follow-up. Better offer than other dealers.

Visit was quick and efficient. I appreciate the reminders (emails) before the appointment.

Never been here was helped by lupe and all I can say is amazing experience, in and out no games no hassle and was up front and honest and calm and patient with me the whole time. Can’t think of a better representative to get helped by other than lupe, will come back soon to buy a rav4.

Shout out to Brian from Sales team for generously helping us resolve issue with our Toyota, even after knowing we hadn’t purchased our Toyota from them and when the service center was closed due to Memorial Day weekend. He was one of the kindest representatives we’ve met.

Awesome dealership! Tristen was very helpful! Definitely go to place.

Just purchased my first brand new car from this location. Calvin K3 did everything for me. Service was great. Very satisfied.

I had the pleasure of working with Patrick Quizon. He was very helpful, he got me everything I wanted and took very good care of us. He was very friendly and not pushy at all. I told him what I was looking for and he got us just that. I do recommend working with Patrick you will not regret it. I for sure will be back to work with Patrick in the future.

Hello, Just coming on here to let everyone know that Albert & Max are fantastic to work with. They’re attentive and will take care of you. Whether it’s trade in or purchasing a new car you’ll walk out happy. Thank you for your professionalism. Looking forward to return in the future!

Tristen very excelent sales man, I'm very satisfied in his services..

Cars very bad , broken , and not working , I chose one . after week they said it is broken and we can’t sell it . then I bought ford fusion a week ago this also has a problem and it have almost week with the service to fix it .

This experience could have all been amazing but I have one major concern. I originally came to autonation when someone at Hardin GMC/BUICK tried to sell me a lemon with more than 5 pending recalls. When I called Sergio at autonation he was amazing! I told him what I was experiencing and he said to come down and he would pull the keys to a good reliable vehicle. I quickly drove there and he was waiting for me to test drive. He was incredible! His customer service kept me at that dealership. It wasn’t until we met Erik Makenzie in financing that our experience took a complete turn. He was so kind and generous until his sales pitch for the warranty began. Multiple times I apologized and explained that I just couldn’t afford it. He proceeded to tell me that it was the price of a cup of coffee a day and I told him it was bold of him to assume I can even afford that. When he wouldn’t take my no for an answer I told him that my husband also said it was out of my budget, to which he responded “get your husband on the line right now. If he’s a smart man he’ll know I’m offering you a good deal.” I almost got up and walked at at that instant but no, I needed this car. When I was firm and told him that it was MY car and that I would be the one responsible for paying for it and that my answer is no… he completely stopped looking at me. His kind and inviting demeanor turned into an awkward 10 minutes of him telling me to sign without even turning away from his computer. I’ve never felt so disrespected. It was very obvious that Sergio truly cared about customer service and Erik cared more about making his commission. These 3 stars are only for Sergio.

It was refreshing to walk into a dealer and be met with such friendly people. Everyone was polite and not pushy at all. I worked with Salesman Salman Bickiya. He was knowledgeable, polite, respectful and helpful. He assisted me with all of my questions and concerns. I recommend this dealer for all your new car needs.

Great customer service by Adam R. Good vibes all around at the dealer.

Ahmad Alsharif helped me sell me car 10/10 service highly recommend him if your selling

We just sold our Chevy Silverado with the help of Gregory Hammann. Gregory was an outstanding salesperson, completely honest and efficient. He gave us an online offer to buy the truck and he remained true to his word. We sold the truck at the price he appraised first. Incredible professionalism on his part. Overall this dealership is very trustworthy and I will come back here again. Thanks, Gregory, for all your efforts. We appreciate it.

THE BUYBACK PROCESS WAS QUICK AND EASY. THANK YOU.

Good customer service 👍

I had an amazing experience selling my car here at Toyota of Cerritos. Albert, Lupe and Ahmad helped me sell my car $1,000 more than Carmax and offered to Uber me home! Recommend selling here!

Fast service

Michelle Hernandez has been my Service Adviser for years. She takes excellent care of both my 2011 Prius and my 2023 RAV4 Prime. I appreciate her great service!!!

Fast and kind

Very professional and informative staff. Everything was explained clearly to me and prices were established before I signed the invoice

I took my car in for service and Ali was my service advisor. I’d give 0 stars if I could. He was horrible. He quoted me 2 hours and I told him in the very beginning that my number was wrong. He highlighted the correct number. Five hours went by and I still didn’t get a call. I tried to call him multiple times and no response. The cashier even said she would try to locate him and give me a call back. No response either. I ended up driving over there myself. I pulled up and Ali was hanging out outside with his hands in his pockets just talking. Well no wonder I couldn’t get a call back. He walked over to me and said oh you didn’t get my text? Your car is ready. Well obviously I didn’t get your text when I told you my number was wrong. I didn’t get a sorry from him or anything. I drive off and had to go back the next day because my maintenance required light was still on and I didn’t get a sticker on my window when to return. Yes, I know the sticker is a minor thing, but it’s part of the experience and it helps me keep track of my next oil change. So again, horrible service from Ali and I will not be returning back to auto nation due to the service that I had.

I would not recommend this Dealership. Communication was terrible. Took over 30 days to get info to title the vehicle while my $100k Corvette sat in the garage undriveable, no one at the dealership would return calls/emails etc. No follow up..... mabey the dealer would like to make my 1st payment? that showed up in 10 days.

Great spot! Efficient and very helpful!

I wanted to sell our 4Runner and had gone to several dealers to inquire about price. Most offers were at or just below the lowest range on Kelley BlueBook. I reached out and spoke with Gregory Hammann at Cerritos Toyota and he simply asked me to bring it by to see what he could do. He inspected the car and was able to beat all the other offers. He made the process fast, straightforward, easy, and hassle free. I haven’t sold a car in several years and this process with Cerritos Toyota helped me to avoid the troubles of selling my car privately. Even the larger used cars companies could come close to the offer provided. I’ve purchased cars here in the past and that process was fantastic as well. They’ve worked with my family for over 20 years and with this new service will continue to have our business. Thank you Gregory and the team at Cerritos Toyota!

Initially I inquired about a manual GR86 they had in stock. The markup was insanely high that I wrote this dealership off. However, they were wiling to come down in price after they weren't getting any takers. After working with Steven and providing quotes from other no markup dealerships, I was able to get that GR86 for no markup and only minimal dealer add ons. Steven was great to work with and it's always great chatting to a fellow car enthusiast. The buying process was straight forward and wasn't pressured into anything else. I'd shop here again if I was in the market for any Toyota.

Great experience, Mr Ash Reyad helped us find the perfect SUV, and before we left he was so kind to show us how to download the Toyota app and helped us step by step he was awesome.

Great service very knowledgeable. I truly enjoyed working with Ms Stephany contreras. If I could give her 10 stars I would. She is always there and attentive when I have questions. True customer service.

Good communication great service 👏

AutoNation Cerritos came through for me big time. My sales rep Brian C. and the GM worked out a deal for me on a great new Tacoma when my Chevy died on me the night before. Brian was great and I got a fair no haggle deal from the dealership. They went out of their way to sell me a car and have me drive off the lot in a 2023 Taco. Great review for the GM and sales team. I'm not convinced the service department is on the same level. Called yesterday for a quote on labor to install a TRD suspension and never got a call back. Trying to spend more money with AutoNation.

Gracias Tristan. Me gustó mucho el servicio y voy regresar por otro camry en el futuro. Gracias Tom Cruz tambien.

Adrian Camacho was the best and his manager Rudy Mazas were amazing when oh the process I was in and out in no time

I had an amazing experience. The staff was very caring and attentive!!

It was wonderful service at Autonation for my camry!!

Hello, I went in for the first service since I bought my 2023 Toyota Camry Hybrid. the service was very good

Lupe and Rene help sell my car. These two persons are the best persons to work with. They are the best employee for Toyota...Dependable and Accountable. Thank you....

Mack from acquisition department was incredible! Made my transaction as easy as possible. Thank you!

Great customer Service, friendly staff

Had a great experience. Was helped by Ahmad Alassadi. He was fast,friendly and very helpful in the process of helping me sell my truck. Would definitely recommend.

Gregory was awesome! He made the process of selling our car a wonderful one and had a great vibe about him. Thank you for all of your help!

Got my first car here and it was the best experience!

I recently had the pleasure of working with Mack, at Toyota Auto Nation Cerritos, and I must say that my experience with him was nothing short of outstanding.. One of the remarkable qualities that set Mack apart was his unwavering availability. He didn't just take our calls during business hours; he was there for us even after hours. Mack was always just a phone call away, and he even took the initiative to text us regularly, ensuring that we were updated and informed throughout the entire process. His dedication to staying in constant communication with us, even outside of regular working hours, made us feel valued as customers and demonstrated his commitment to providing exceptional service. He went out of his way to understand our needs, preferences, and budget. With his extensive knowledge of Toyota vehicles and the current market, he was able to present us with a range of options that met our requirements. Mack dedication to finding us the best deal was evident when he managed to surpass the offers from CarMax for the two cars we wanted to sell. We were pleasantly surprised by the competitive prices he negotiated on our behalf, allowing us to get the most out of our trade-in.

Ahmad Alassadi Is an outstanding individual with a lot of knowledge on the honesty are fairness to his customers. Ensuring his customers receive first rate service. Awesome job!!!

gary was amazing

From beginning to end awesome experience. It began with a pho e call the Adam help me with, I told him the car I was Interested in and he said that it was it the shop getting its final inspection done. I ask if I can just go see the car. Adam made it happen along with his partner brayan, Adam was preoccupied when I arrived since i did not have a appt. but his partner brayan assisted me right away went to go track down the car I wanted to see. Test drove the car and we sat down and finalized the deal had the car detailed and we were done. Awesome people that work at automation toyota cerritos I felt comfortable while waiting. With most Def buy another car from automation dealer when I need another one

Happy to do business with Paul Zipagang, he was great, didn't put any pressure on us which we appreciate a lot. Highly recommend asking for him, you won't regret it. Congratulations to the dealer for having such great employees.

I had the best experience with Adrian Camacho and Rudy Mazdas!

They are so helpful and welcoming. We love the whole team especially Mark. As a general manager, he’s so helpful, caring and nice.

Edwin Garcia/Adrian Camacho provided great service for us

Experience was good, the only think was that service representative was really quiet, I asked for a broken windshield estimate and never got it.

An overall positive and easy experience! Sang was extremely helpful and informative throughout the entire process. Definitely had to deal with the expected push to buy a more expensive car, but that didn't last too long. Car was detailed and filled with gas before I left.

Bunin and Hussein were amazing and buying our car here was an amazing experience. Thank you!

Muy buen servicio muy ganable lo recomendó a Tristán. Gracias!

Bijan and Hussain were great! Very honest, disclosed everything upfront and made the buying process easier than ever!!

Ali was above and beyond AMAZING! He was so helpful and kind. Thank you! Thank you! I love my new ride.

My car never drove this well after a service. I have used another Toyota service before and have requested maintenance on parking brakes. Though service was performed, parking brakes always felt the same. Today, my brakes work as they should. Very satisfied and happy with the entire work performed by Auto Nation Toyota in Cerritos.

Thank you Jonathan Lozano for helping us out with our new car. We are really appreciate you amazing job.

Jonathan and Mark A. were amazing I got my Prius after waiting for a couple of months. Ali Faiz is a great asset too

Quick and easy with great customer service.

I became a family member of toyota today (5/19/2023)and the experience of it all couldn't of gone any better ! Ricardo Acuna was so helpful in every way ! He actually the reason we bought the Rav4 hybrid! Then Alex Bartra w/ the financing and finish up paperwork made things good smooth and problem free! Thx my brothers ! Job well done !!

Everyone was really friendly and accommodating. Tristen was great, helped us out , talked us through everything in showing us the car. Leo was very patient and answered all of my question. Both were very friendly, and everyone I met was also very friendly strongly recommend!

An overall positive and easy experience! Sang was extremely helpful and informative throughout the entire process. Definitely had to deal with the expected push to buy a more expensive car, but that didn't last too long. Car was detailed and filled with gas before I left.

Ahmad was amazing! Made the experience super easy and fast and friendly. Can’t recommend enough ! Thank you

Great service rep…

Paul Zipagang was very helpful, he helped me get into my new Range Rover, the whole experience was quick and easy.

I had an amazing experience at this location, Adrian C. and Rudy M. were amazing throughout my entire experience, they kept me updated at all times and made sure I had all the information I needed.

Just bought a new rav 4 hybrid here. Great service. Gregory Hammann helped me get the car with all the features I wanted. Definitely would work with him again.

The service agent was very polite and welcoming , communicated everything thoroughly and was very satisfied with my visit.

Siempre todos super profecionales y amables

Service was great in the beginning. Came in for 7am appointment. Got seen and told representative I will be waiting inside Phone number was verified and estimated time was given. I waited in the waiting room. When it came close to the time my car was supposed to be finished I gave it 15 more minutes (estimated time of competition 8-830). I waited until 845 to find the representative. I walked over to him and he stated my car was done over an hour a go and that he tired to call me several times. Not once have I had a missed call nor was a voice mail left on my phone. At this point I was upset knowing that the representative knew I was waiting inside. As a matter of fact the representative even came into the waiting room and talked to another customer. My suggestion for improving customer service is to go in and call your customer, let them know your car is ready. There was no apology.

Jesus C. is very patient in answering all questions, no matter how redundant, seemingly simple, or complex they may be. He showed us the vehicle we were interested in: We were able to see the exterior and interior all around. He verified the price for us and showed us the estimates. And he’s great at conversing, so there was never any awkward silences. Overall great guy and great employee—a people person—definitely making this a nice and comfortable place to shop. Ask for Jesus!

Dealt with Henry Mendez, he was very straight forward and honest. For the past 6 months, have been dealing with other dealerships through out the state and found this dealership with the best customer service. Would highly recommend (PS- daughter is planning on buying a 4Runner next year and told her to buy it here even though she is 300 miles away). "Not all dealerships are the same". Thank you again!

Stephanie Contreras was very helpful, friendly, and great with communicating with all the questions I had, thank you

Stephany was really helpful and answered all our questions in a professional manner. I will definitely recommend her to friends and family

Came in today looking for a car and right when we walked in Stephany .C instantly greeted us with kindness and was ready to help us look for a new car. After finding the perfect car, she helped us get the best deal and showed us all of our options. Dealership overall was a great experience and I’m coming back here to this location for my next car.

I bought a car from Toyota about 12 years ago and they were great back then! Here I am 12 years later and I had another great experience. Johnny was the salesman that helped me out and he was just very cool and personable. James the finance guy was also a pretty nice guy that came over a few times to chat. They both made me feel real comfortable. I never felt pressure to buy anything and was at ease the entire time. Their “No haggle” motto is the real deal and they work to get you what you want.

Ali A. Provided excellent service and went above and beyond. Thank You Ali for all your support and patience.

Fue agradable

Ash was great

Easy, fast but when process buying for 2-3 hours didn?t give drink or snacks

Ahmad and Alex are very professional , kind and great!!! Recommend to all my friends!!!

Gregory Hammann was excellent made the whole process of selling my car seamless when I’m ready to buy. I’ll be back here.

Great service!

Ahmad was very helpful and got us exactly what we needed

This was my first time selling my car to a dealership without trading it in. Ahmad Alsharif provided excellent customer service. He was professional, timely, and ensured all my questions were answered. Great experience. Thank you!

Paul and steven they are betty helpfull and friendly

Thank you very much Tristen and your manager Tom Cruz. Got me a new vehicle with no hassle and made the buy experience by far the best. Highly recomen them two and the dealership!

They post a car for msrp snd when you call them they tell you that they don’t sell at msrp. They force you to buy the installed option.

He is awesome. Ali helped us out so much. Very thankful for his help!!! He’s the best 🙂

Great smooth transaction. Got a new ride with them and was happy with my purchase. Thank you Tristen and Tom Cruz for helping me get the new 2023 Toyota Venza.

I came in to sell my car for the first time and met with Mack Herzallah. He was extremely helpful the minute we met and made the whole experience of selling my car a great one. If you need to sell your car for any reason I highly recommend you make an appointment with Mack. He works fast, he’s honest, and makes it easy! You won’t regret it.

I had the best experience, special thanks to Patrick for making my birthday gift come true.

I had a great experience when it coming to dealing with Cerritos Toyota auto nation.

Compre yo ma rav4 hybrid 2023 y no trae el cargo cover

Had questions about wheel alignment but was never given a straight answer. Car was purchased Aug.2021 and had 10,000 miles but was charged for wheel alignment. Asked if this was covered by warranty but manager just kept saying I needed that service yearly. I think he should have answered just yes or no and explained why.

Berry good Servis

Got my Toyota Corolla SE today! Steven and Paul are so nice, helpful and friendly! They helped me get my dream car and went out of their way to get me the correct cable for my car! Definitely recommend Steven and Paul when you’re looking for new car! HOWEVER, the guy named Jesus was not an unprofessional finance, he didn’t count the money in front of us nor did he invited us to witness while he was counting it! He said it was the policy! $400 went missing even though we already counted to double check beforehand !

This is my first time coming to this dealership, Ahmad Alsharif was really helpful and friendly! Thank you for your help and for making the process very smooth!

A very pleasant experience by the service department staff members, David the service rep went out of his way to make sure I understood what was going to be done on my truck and what was recommended to do in the near future. All in all I am very pleased with how I was treated here.

Ash was great! Great place to get a car

Ash and Eric were fantastic! Highly recommend 😊

Need a new car? Come with Ash and Alex great customer service

Matt Nikkhoo was great help. He helped me with everything I needed. He also has great stories so don’t hesitate to ask him anything. He’s very kind and you can just feel the kindness radiating from his soul. If you ever go to this dealership, pray that you get this man because he will do everything in his power to get you what you need.

I went to get my 50,000 mile service and had a list of necessary services from the owner's manual. The service representative gave me a printout of services that were not in the service manual that he "recommended" that added up to almost $2,000. I walked out and will go to another dealer who won't try to upsell me services that even Toyota doesn't include in their service manual. Beware of what is "recommended" verses what services your vehicle needs.

I flew in from Las Vegas to pick up my ?23 Toyota Tacoma TRD Off-road in Lunar rock. Juan the sales manager and Ricardo in sales were great! Kept me up to date as the truck went through the build process, shipping etc, and got a great deal too. Tom (GSM?) was very gracious as well when I arrived (before they even opened). I love my Tacoma! Thank you AN Toyota Cerritos!

Very bad experience, unfortunately not the first or only time. Staff lacked all customer service skills, displayed lack of motivation, and seemed unaware of status and quality of work done on vehicle. Received vehicle from scheduled maintenance with fluid levels low and ultimately a loss of confidence that any maintenance had been done.

Excellent service Second to none. Everyone was very professional

At Toyota Cerritos they will take care good care of you car. If a service is needed they take the time to explain the reason why is needed. I will continue to bring my car for services here.

Very professional

the service department has great customer service and keeps you updated on your car and what they recommend if anything else is a concern, they are not pushy in getting you to fix your car on the spot, they just tell you what would need attention the next time you come in.

I stopped to shop around and met with ALI. He is an awesome person

Flew in from Vegas to finally pick up my Lunar rock ‘23 Tacoma TRD Off-road! Juan the sales manager and Ricardo in sales were great. Kept me up to date the entire time and was in and out w a breeze. Thanks fellas!

Great give stars

It’s an awesome ride acquiring our new ride. Danny who was so patient and listened to our needs and worked out with Tom to be an able to get a very good deal. Came Alex who was so nice as well explained everything we ought to know and Tristan who helped us finished everything that’s needed to be done. Hats off to your team and will surely come back with friends and family.

Adolfo frias was great, he attended me quickly and was extremely helpful

Who do I ask for when calling back since you said to reach out to you the number I called has a machine where I need to choose an option. Do I ask for the person that answers the Google reviews or the manager or my service advisor?? I also got an email from Aimee Orona & every time I called his office number I have called different times during the day & he's never in

Fast and friendly service

Mack is being so helpful for helping me sell my used car!

I flew in and picked it up. The financial guy was in a bit of a hurry so he rushed through the signing process. Other than that it was fine.

Mr.Sang this sales person is the best I will recommend to my family and friends

Very easy and no pressure from anyone. I walked around and selected what I wanted.

La verdad me vine sorprendido deber q tienen buen servicio muy satisfecho por la atención gracias

Ali was immediately friendly and helpful. He’s the reason I purchased my new RAV4 hybrid at Cerritos Autonation.

Kudos to Saul Retana for providing stellar customer service! He gave me excellent guidance when I told him I was interested in purchasing a Toyota RAV4 Hybrid. It turns out that buying the hybrid version of the RAV4 would not be cost-effective for me since I don’t commute regularly to the office. Saul told me the truth and lost the sale; but he gained my trust which counts for MUCH more over the long run! I give Saul my highest recommendation. 😊

Adam Ramirez was a great salesman! He replied quickly and with good information.

Daniel informed me on what the process was going to be while getting my car serviced. Informed on what needed to be done, made the process fast and easy.

Great experience thanks to Victor Pereira. I was lucky that when I called in he was the one that picked up the phone, negotiated the price, and told me what was needed. When I got there most everything was done. He was attentive to all the steps of the buying experience. He did everything he said he would do. I highly recommend him.

Very good , excellent vehicle maintenance. Good customer services

My sales person Victor was terrific. From the first phone call he was straight forward, honest, did exactly what he said he would do. I highly recommend Victor Pereira. This was a great experience.

I rate the client experience gold star. They representative is not only very meticulous and courteous, but very helpful answering all the questions. AutoNation is highly recommended if you want to sell your vehicle.

Great experience here buying my Toyota RAV4! Steven, Bijan, and Tom were all very helpful and gave excellent service. Would definitely purchase a vehicle here again.

Paul Zipagang and Tom Cruz are so amazing! I visit three dealership before to actually find the help and guide that I needed, because it was my first time financing a car. Specially, Paul was patient with and with english being my second language, he also show me a lot option and respect my request. They are great!

I Love taking my car to get oil change, goo service all around

Bueno el lugar mucha atención de los bendedores.

Ali was a great salesperson and extremely helpful. 10 out 10 would do it again. A real pleasure.

Ash was wonderful.

Ali was super nice and helpful. The process was super fast and easy! I had an idea of the car I wanted and he helped me with any questions I had!

Ahmad was my guy that help us sell my car and he was awesome to work with. He was very friendly and we enjoyed working with him. We will highly recommend him and his team to our friends and family.

Adrian Camacho and Tom Cruise were a great help with my used car purchase, definitely recommend Adrian

At this dealership you will be lied to about everything and at every stage of the process from the salesman to finance

Service need more knowledge parts delayed and they didn?t want to replace them because warranty issues brakes making noise they don?t want to explain reason why they always want to charge just to check brakes system

Tony park The best of best sales man

Tony Park is an honest salesman, easy to talk to. Thank you for helping us. 👍

Tony park! Thank you for helping us! I don’t care what anyone says about you, your the best! 👍🏽👍🏽👍🏽👍🏽

Very helpful and friendly.

Tony park help my family. Thank you . You are the best sales representative.

I worked with Mack Herzallah to sell my vehicle to AutoNation. He is so polite and helpful. He gave me a better deal than Kelly blue book offered and kept his word. Would 100% recommend to anyone looking to sell their cars.

Very pleasant car purchase experience with Adrian Camacho (salesman) and Tom (manager). Highly recommended. They gave me the best price too.

Today I was helped by Carlos Figueroa, I have to say it was a great experience. He was very helpful, friendly. He was great, Thank you so much for being nice to us.

GOOD,SERVIS,ASH

Lupe gave me a call in the morning to inform me to come in for the sale of my vehicle. She made the process quick! From beginning of the process till the end she was Friendly and Professional! Thanks again Lupe 🤙🏻 -Fernando N.

very professional

big thank you to ali from the service department and cory from the collision center for making my experience very enjoyable. they communicated everything that was going on with my car and gave me multiple oltions. i will be getting my car serviced only from toyota cerritos because of them !

Purchasing the car was smooth. Excellent salesman. However, going in for service, I did not have a good experience being the first time. I was told I was going to wait 1.5 hours to get something installed. Apparently it took almost 4 hours waiting in the lobby. The advisor honestly told me, they made a mistake. I was there from 8am to 1pm. Ridiculous. Not even offered if I was thirsty or needed something for the inconvenience. Other dealers acknowledge you. Not here. I hope I don't experience this again. Investing a good amount of money of a car and getting poor customer service is not acceptable.

Tom Cruz Sales Manager is awesome

Iv gone twice to get my car serviced. The crew that has done the job know what they are doin n have done it well every single time.

David was an excellent service advisor. The technician that serviced my car did an excellent job. The cashier was very helpful to me.

Had the best experience at Toyota of Cerritos. Ash and Juan were super helpful and made the experience of buying my prius prime very enjoyable. They take great care of you here and make sure everything is absolutely perfect. I could not recommend them enough!!

Brought my car in to have oil and oil filter changed and to have the tires rotated. Service advisor was polite, knowledgable and professional.

Greg and team made my experience buying my car one of the best yet. There was never any feeling of being worke or swindled. Just straightforward facts, patience and personal care. Doesn’t make the process any faster, unfortunately, but come prepped with some work or a good book and you’ll be happy you came in. Thanks Greg.

My dad, (Glenn P.) and I had a very pleasant experience dealing with Sales Representative Brayan Vargas who patiently walked us through in our search for my first car. Noteworthy was Brayan's exemplary service from start to the final step of the process. He is very knowledgeable about the vehicle we are interested in and provided us much needed information. He presented himself with utmost courtesy and was very accommodating with our queries. Overall, we are very pleased with his quality of service and he is highly recommended.

Muy rápido el servicio.

Great service....friendly supporting staff...

I had a great experience working with Mack Herzallah when purchasing my new car. He was very friendly and treated me more as a friend than a customer. He listened to me carefully and met my needs. He was very patient with the questions I asked and didn’t pressure me into making a decision. He completely satisfied me with my purchase and would return to him for sure. Ask for Mack Herzallah when purchasing your new car!

Great sales man , ever want to purchase a vehicle ask for Tristen!!

All I have to say is that I had such a good experience here. Rene, Ahmad, and Amini were very helpful and took their time to help me get to know my new car. This is by far the best Toyota place I been to. Definitely ask for Rene,Ahmad and Amini. ✌️

service department was friendly timely

Great and professional service. Reasonable time of service and professional customer service. Warm welcoming and friendly treatment.

Excelente servicio por parte de Steve Mejia y Alex Bartra, me ayudaron en todos los sentidos para obtener mi nuevo auto. Muchas gracias!!

financed my first car here with Tristan and Tom. went to four dealerships throughout my search for a new car yesterday and felt that they did the best job at answering all my questions and making me feel comfortable and confident in my purchase! thank you so much!

I love my new van. We worked with Jason for a year to get one and then an opportunity came up and we were able to get a nicer model and I’m so glad Jason thought of us first. Car buying is so different nowadays but it’s been worth the wait.

Mack was both fair and legitimate in buying my 2012 Mini Cooper Coupe S. He tried his best to get me the most money he could for me, and was pleasant and knew what he was talking about. I got a fair price and am happy with how the transaction played out. would definitely recommend if you are looking to sell your car.

Worst experience ever at a dealership. I was lied to on multiple occasions. I called the dealer about a truck on Monday, the salesman told me it wouldn’t be available until Wednesday, on Tuesday I called just out of curiosity to find out the truck has been available all along and he just wanted to line the sale up to his next working day. We drive down to buy the truck, the next salesman brings it around and we start the test drive, meanwhile some lady shows up and starts looking at the car while I have the keys in my hand. The salesman tells me don’t worry, it’s first come first serve and we have privileges. We get back from the test drive and they take the keys back, while we’re filling out the app he tells me sorry while we were on the test drive the lady bought the car. Horrible experience all around, no sympathy, no desire to fix anything, just hey let me see if I can find you another car.

Good service berry good nice people

Got there before appointment and still had to wait to be helped

I had the best experience imaginable with Cerritos Toyota thanks to Ricardo Acuna. It was the second dealership I visited and the difference in customer service was night and day. Ricardo went out of his way to find me the perfect car. There was full transparency the entire time and communication was always quick and efficient. He answered all my endless questions with patience and respect something I’m not used to from a salesperson in comparison to my other experiences. He also secured me my beautiful RAV4 XLE premium it’s better than I imagined and at a great rate. I honestly couldn’t be happier with my purchase and experience. THANK YOU!!!

I have done business with this dealership and have found it to be effortless. I have bought two cars and sold one back and each experience was phenomenally smooth. Josh and Ahmad are a great team and I enjoyed working with both. Thank you for the great experience.

Buena. Atenci�n r�pida y muy bien explicada. A tiempo y con sugerencias y recomendaciones aceptables.

Awesome experience with Mack. Would definitely recommend selling your car here

Great service, excellent experience in buying a car.

5 stars for Ahmad Alsharif ! friendly and attentive staff

Sergio did a great job,attentive,friendly, knowledgeable.

David is great with service and friendly

Ahmad Alassadi did an awesome job when I sold my bmw 528. He was very helpful, accomodating, and he walked me through the entire process. he deserve 5 stars!

I hate to go this place, these people are super rude any problems you tell them, they will say come back when it's happening and this is for new vehicle. Update 2- After my 1 star review manager reached out to me by responding to review. But when I called them for follow up no one even knew who responded back to this review.

On Friday, April 28th, I had an appointment to have my Camry serviced as part of Toyota’s Toyota Care they offer you when you buy the car brand new (2 year or 25000 miles ). I was checked in with Paul. He seemed pleasant in the beginning. I had a few questions for him and he answered them. He told me the appointment would take 2 hours to 2 ½ hours and he would call me when the car was ready. Man was he lying. My appointment was 840 AM and arrived at 830 AM to get checked in. I got to the 3 hour mark at 11:40AM and still received no phone call. So I went outside to look because I was getting restless. When I looked in his office he was not there. The gentlemen inside the office said he was at lunch. So I gave him the benefit of the doubt. Man was I wrong about that. Now it had been close to 3 hours and 15 minutes, 12noon. I asked another sales lady, a white lady wearing a blue shirt working in office #14 if she could help me. She told me I had to wait for the sales person who checked me in and couldn’t give me an ETA. Oddly she told me to go to the cashier’s office inside and they could give me an ETA. So I did and the cashier person told me they don’t. I figured because I didn’t see any of them helping the customers who were waiting for their cars to be serviced. I just thought it was strange. So basically she was also useless and did not offer to help me. So I went back to where Paul office was (#12) and asked the guy who sharing the office with him. I should have asked for his name because he should BE COMMENDED for being the one to help me. Lazy Paul still had not returned from lunch and was nowhere in site. He said he was about to go to lunch but when I explained I had been there too long, he ended up helping me out. He found MY CAR WAS FINSIHED AND had me report to the waiting area where people pick up their car. My total time at Toyota from start to finish was 3 hours and 45 minutes. This is totally unacceptable and I would like to file a complaint because if I had waited for Paul, I would have been well past 4 hours waiting for my car knowing it was already finished. God know how long I would still be there, now 4hours plus for a oil change and tire rotation. And you wonder why people do not go the to the dealer for this kind of stuff. Lazy people like Paul would have made me late in picking my child from school this day. Plus I thought you guys wash the car as part of the toyota care? If so, my car was not washed. I am glad to say I will never return to this place and will remind everyone of how bad was my experience was. Auto nation needs to do better job of hiring lazy people like Paul who have no respect or consideration for your time. I will never stop being a Toyota customer but I will definitely not give this place my business ever again. Thanks for nothing Auto Nation

Was looking at used cars and the salesman was very helpful. Did not buy a car but was treated nicely. Josue answered all my questions and was very helpful

Great service and friendly staff. Bought my new Camry and it was a smooth process. Highly recommend them very professional and will continue shopping here.

Mayumi with AutoNation help serviced my car. She was very nice and helpful explaining what was recommended for my car for this service. She also understood I?m on a budget and helped me get a reasonable price. I love to say I trust Toyota AutoNation with my car 100%.

Just bought my 1st Toyota! Morrie was extremely helpful, informative, and patient. As it was my 1st experience! Will definitely recommend this dealership!

Tristan was great. Everyone was very friendly and helped me get the car I wanted. James Yates was great and gave a fair value for my trade in as well

Ahmad went above and beyond to help us get exactly what we were looking for. He has excellent customer service, I highly recommend going to Toyota in Cerritos and asking for Ahmad to get great service.

Working with Ahmad Alassadi at Toyota Cerritos was an absolute pleasure. Ahmad was extremely knowledgeable honest, and professional. He was very straightforward and helped us find the perfect car. Most importantly he made us feel very welcomed and made us laugh. Thank you for such a great experience. Highly recommend Ahmad.

Mack herzallah was vary helpful and quick with helping me seling my old car ...would recommend anyone to go here and get helped from him.

The staff is professional and friendly! I didn't purchase the car from Ali, but definitely go see him!!

Bought a 2023 Rav4 XLe Premium in Blue print. Mathew & Christian made the experience Great. Mathew assisted in assisting me with the right prepaid Maintenance plan and extended warranty plan. Christian was Great in assisting me with my tech in the Rav4 XLe Premium. Leo in Finance assisted me in getting the right the added warranties for my Rav4 Xle Premium in Blue print. Thanks Toyota Cerritos. Plus Toyota gave me the right amount for my trade in Toyota Corolla Sport Manuel in Blue. Thanks Again

Ahmad was awesome, made the sale of my truck quick and painless…definitely recommend for a hassle free transaction and fair price.

I had an exceptional experience with Samila Alemic! She was super efficient, friendly, and made sure I got the best offer for my trade in. I would highly recommend her, she made the whole process quick and easy. Thank you Samila!

Wonderful customer service from Guadalupe in the Sales and Acquisitions team. Courteous, Honest and Patient. Thank you for being so thoughtful and competent!

Kayla , Tom , Jesus Q , thanks very happy with my new car!!

Loved working with Samila. She and her team are so helpful and informative if you have any doubts, the process is clear and affirmative. If you’re looking to sell your vehicle this place is it!!

All I have to say is a woman named samilia and Eric McKenzie screwed me over back in 2021. Straight con artists. You live and you learn. Anyone reading this beware. They will take advantage of you and take your money so be on point and ready to walk away. Toyota is not your friend they are a buisness and they are out for themselves no matter how friendly they seem they don’t care about you only your money and what they can get out of you.

Great experience, Mack Herzallah help us with the process of selling my car very helpful, I will recommend to my friends and family to go to Toyota Autonation.

Been using them for over 5 years for my , toyota just love their service , getting appointment is easy , and service is done on time , and never had any issues.

Amazing service! I bought my daughter a new car for her graduation gift last year and it?s still in great condition because of the dealer?s all around services!

We had made an appt with Cristian to purchase a new Highlander. This young man was very knowledgeable about this vehicle from front to back. Any questions we had he answered or showed us how to use what we were asking about. He was very courteous. We purchase the vehicle and just love it. We came back a couple of days later and sold the a truck we no longer needed. We had the pleasure to deal with Lupe. She was very kind and walked us through the process. All though it does take awhile, not by her fault it is just the process. She made sure we were informed on what was happening during the process and made sure we were comfortable. We definitely will be going back if we need to purchase another car.

Recently bought a car from them and very good service! The process was easy and paperwork was pretty quick. Would recommend this Toyota dealership

Excellent service. Can’t complain

Miguel was very kind and I got good service. Thankyou.

I like this place Again great service and helpful from friendly staff. I would like to continue to use this place in the future.

Oswaldo zamora from Auto nation was an amazing 👏 service provider. I had to change the tires for my Toyota camry..oswaldo gave me a detail knowledge of thread of a tire. I changed all the 4 tires from Auto Nation and they are very professional. THANKS TO Oswaldo for explaining in and out of the parts. Little bit costly but it's worth it in long run.

Big shout out to Calvin Kalonda “K3” Very helpful and gave us an amazing first time experience . Highly recommend!!

Very good service

Kayla rocks.

All the staff knows what to do with professional service.

Thank you very much for Tristen, his manager Albert and Bijan for taking care of us once again. Getting our new 2023 Tacoma I’ve always wanted. Will refer more family and friends with them.

l La amabilidad ,la eficiencia,y la rapidez con que nos atendió logramos comprar el vehículo que queríamos cuando era muy solicitados por otros clientes, gracias Calvin.

David did a great job of getting my car serviced. Take advantage of the shuttle service!

So pleased with the service I received at Toyota. I went in for a WBYC & Samila was great! So easy to talk to, very quick and thorough! she’s great at what she does!

El personal es muy amable.

great and quick service

Internet manager and internet sale associate great help, professional service

Tony Park and the staff at autonation Toyota Cerritos were very helpful. Finding a car now a days is not nearly as easy as it used to be but Tony was so helpful in keeping me updated on the cars they were receiving and what might be available. They were upfront and honest regarding the cost of the car and did not appear to try and take advantage of the customer as dealerships often do. I would highly recommend Cerritos toyota and Tony Park as a first stop in the car search.

Morrie Azim assisted me with purchasing my 2017 Tacoma. I came in knowing what I wanted, and Morrie walked me through my options and gave me incredible service, and overall confidence in buying with Cerritos Toyota. I came in a few hours before closing, so Morrie and Eric (who does financing) had incredible patience through the whole late-night process. I’m so happy with my purchase, and happy with the excellent service Morrie provides. He is great, and I recommend you ask for him if you are interested in buying. Thank you so much, I can’t wait to use this truck for years to come.

Very friendy and professional

Love this place, great service and the nicest advisors.

good attention thanks

David was extremely helpful. Call for an appointment.

My service rep, Claudia, was professional, friendly, and prompt. She kept me updated with everything going on with my car. I did need a serious repair and it was costly, but I was happy to have taken to Toyota. Unfortunately, the part that was placed was defective and needed to be replaced again. I know things like this happen, but what I was surprised at, that Toyota didn't offer me a rental car and that the defective part was noticeable when I drove it 30 feet. The repair was a wheel bearing. Shouldn't the mechanic test drive the car a little ways just to make sure everything is running as it should. Toyota is the place I will continue to go, but it would be nice for management to look into this. Thank you.

The people who work at AutoNation Toyota Cerritos are the kindest people I could meet, especially Tristen, Steven and Tom Cruz… I will buy my next vehicle for sure from this Dealer. Thank you very much for providing a great service. Las personas que trabajan en AutoNation Toyota Cerritos , son las personas más amables que pude conocer , en especial Tristen, Steven y Tom Cruz … Mi próximo vehículo con seguridad lo volveré a comprar en este Dealer. Muchas Gracias por brindar un gran servicio.

Mayumi with AutoNation help serviced my car. She was very nice and helpful explaining what was recommended for my car for this service. She also understood I’m on a budget and helped me get a reasonable price. I love to say I trust Toyota AutoNation with my car 100%.

Las personas que trabajan en AutoNation Toyota Cerritos , son las personas más amables que pude haber conocido y muy atentas en su servicio.

Mayumi with AutoNation help serviced my car. She was very nice and helpful explaining what was recommended for my car for this service. She also understood I’m on a budget and helped me get a reasonable price. I love to say I trust Toyota AutoNation with my car 100%.

Had my car service done here and it was quick. Daniel helped me out that day and was super helpful.

Service department is extremely slow. Granted this dealiership is usually busy but even when I made a reservation for service I had to wait a long time. I am constantly disappointed with their attention to detail. Scheduled service for my car dropped it off the afternoon before my oil change… I live less than 2 miles away. First upon arriving into the service bay, I waited over ten minutes until the 1 person could check me in… One would expect a shuttle service but apparently the driver had left for the day at 2pm on Friday. So I had to Uber home. I received a call promptly Sat a morning, after Ubering back, no one greeted me and directed me to complete the transaction and get my car. I found a cashier who seemed quite annoyed when I asked her if she could process my transaction . I paid for my service and then waited (along with 5 others) outside for the 1 lot person to bring my car around. No car wash… lastly when I got in my car. The radio was set to a high volume to a Spanish radio station I never listen to. In addition, my seat was moved so far forward that I hit my head getting in…. With all this being said. Service was performed….. it’s just every detail this service department misses on..

Robby was very helpful!

Made early appointment - super easy, noted I needed car at a certain time and got it an hour before. Service person was super helpful. Would definitely recommend this dealership's maintenance department!!

Brayan Vargas provided excellent customer service. Very responsive and attentive.

Stefani Sanchez was unpleasant, never smiled or made me feel welcomed. She refused to honor a coupon for an oil change that was used at the time of the reservation. No customer service skills at all. I will be taking my vehicle to Miller Toyota going forward this place just lost my business.

We went there with the car that we want in mind. Patrick Quizon, the sales staff who assisted us was there with us. The good thing about Cerritos Autonation is that the sales did not stop after we purchased it. They will follow-through and see if we were satisfied. We had a concern about an extra key and they made one for us with ease. We highly recommend this branch. Even Patrick's sales manager was very pleasant to deal with. Highly recommended!

Went in for my last warranty service maintenance. Overall impressed with the services made over the years on my daughters corolla. Thank you Toyota of Cerritos!

We bought a 2014 Honda CRV from them, and let me start by say that Ray B is an amazing salesman. I have never felt more comfortable with a salesman. He made us comfortable, laugh and like we were family. We had been searching for a CRV for a few weeks. Went to Norm Reeves Cerritos to test drive and we're very disappointed when we got there. Walked over to Cerritos AutoNation looked at the website and they had 1 CRV, we text drove it and fell in love. Came back the next day and bought it.

One of the least stressful car buying experiences we have had?from time of order to driving off the lot. Felt listened to and respects from start to finish.

Ahmad Alassadi Sales Rep made our buying experience enjoyable. He was approachable and accomodating from the start.

We bought a 2014 Honda CRV from them, and let me start by say that Ray B is an amazing salesman. I have never felt more comfortable with a salesman. He made us comfortable, laugh and like we were family. We had been searching for a CRV for a few weeks. Went to Norm Reeves Cerritos to test drive and we're very disappointed when we got there. Walked over to Cerritos AutoNation looked at the website and they had 1 CRV, we text drove it and fell in love. Came back the next day and bought it.

Best experiences on getting a car!

Tony Park helped me get a car today it was super easy and smooth.

Our car buying experience was stress free and hassle free, thanks to Ahmad Alassadi we got our car 2 months early!

Tony Park helped my son get a brand new car, he was amazing

They were fast & efficient. I really prefer small business & mechanics I can actually talk to, but 2 years of free maintenance is good. I am surprised that they only change the oil once a year. If you don’t mind being a little cog in a big wheel it is a good place.

Bought a new car today for my daughter with Tony Park and he was awesome! Funny guy and easy to work with. It was such a easy process. Thank you for all your help and the amazing customer service.

Tony Park was amazing!! Helped me buy my new car, thank you!!!

Ash was very helpful! We had a great overall experience purchasing our 4Runner!!

Tony Park helped us buy new Toyota Camry. Service was excellent 👍🏽

Gracias por todo busquen a Jose R. Atiende con exelencia! Thank you for everything look for Jose Rivera!

Cristian Diaz was easy to work with and honest. Jesus Quintero was also helpful and professional. We are excited to drive our new Highlander! AutoNation Toyota Cerritos is a good dealership and I would be happy to buy another car from them.

Tony park is wonderful salesman he is the best we are so happy

We are so happy to do working with Tony park he is the best of the best

Made it simple and easy. Ali and Alex were great.

Bijan, Mark and Tony are the best! Quick in and out.

Mr. Nguyen and Mr. Cruise were awesome! They both made the buying experience fantastic! They were caring and not pushy! The entire process was simple and quick! They treated me like a VIP! The hybrid Corolla Cellestite is gorgeous! It's sleek and a true gas-saver! Thanks to Mr. Nguyen and Mr. Cruise, I will DEFINITELY purchase another vehicle from them again!

Kayla Perez is the best! She was really helpful with everything and the services she provided was outstanding. She explained everything so well when I got my new car. I definitely recommend going to her when you come here!

It was quick and easy! Super friendly

Ash was a great help and awesome sales person very friendly and attentive I would definitely recommend him and the dealer to family and friends. Thank you Ash and the rest of the friendly staff.

Daniel Solorzano was great! I highly recommend working with him. He was responsive and gave me a very fair price on the car. He also worked with me on the value of my trade in vehicle. I cannot say enough how happy I am with AutoNation Toyota Cerritos!

I’m so happy that Sergio my tocayo and Brayan helped helped me getting my new Tacoma, I was about to get the same Tacoma at Toyota of Norwalk but I don’t know why their price was so high that I didn’t end it up getting it over there but I my experience with AUTONATION OF CERRITOS WAS REALLY REALLY GOOD I DEFINITELY WOULD GO BACK THERE IN THE FUTURE TO GET ANOTHER VEHICLE, thank you autonation of Cerritos, thank you Sergio and Brayan. Not only 5 ⭐️ 10⭐️ good job keep working like that.

Had good service to my car and walked me through most of the things, but will have to wait longer for your car to be done for service.

Cada vez que vicito Toyota me enamoro de sus autos aparte nos asen un buen trato a toda gente excelente❤️❤️

Kayla was very helpful and super sweet with giving info.

I had a great experience buying a car at this place a few days ago. Kasandra Barraza at AutoNation Toyota Cerritos did a wonderful job helping my wife to get a Toyota Corolla Cross. She always kept me updated on the vehicle and always returned my call in a timely manner. She answered all our questions, very professional and knowledgeable. If you are going to buy a car here at AutoNation Toyota Cerritos, just look for Kasandra Barraza, she will surely help you. AutoNation is a good place to buy a car. Great customer service.

We are so happy with the deal we done today for Toyota Prius 2023 Thank you very much Sales officer RENE and vehicle buying girl LUPA Toyota Cerritos You guys did a great job Thanks a lot

You need to ask for Daniel “Danny” Solorzano by name. I called over 30 Toyota dealerships and Danny was the only sales associate who was extremely honest and up front. He got us a great deal and we were able to put a deposit ($1000 refundable) for the exact car we wanted over the phone. He even answered my questions and called me on his day off to give me an update on the car delivery status. Especially as a woman, I feel like the car buying experience was seamless. This is my second car purchase from AutoNation. Highly recommend this dealership and Danny.

Mucho gusto a Tristen Chavarría. Me ayudo con mi nuevo caro, era muy amable y me hizo sentir como en casa. Lo recomiendo 100%. Llegan aquí y preguntan para Tristen.

Courteous service representatives that will let you know exactly what your car needs. At then end they let you decide what services you will buy.

I work with the sales rep for years, it make things much easier. Leasing payment is much higher then before, other then higher interest rate, Toyota set a much higher leasing cost then before, times higher.

Easy fun and great people who work there.

Miguel in the service department was awesome! Had trouble with the Prius draining power from battery and the techs figured out the problem and resolved it work in the day!

I like coming here, stated with my 1987 Corolla. So all of my cars have been serviced here.

all services are overpriced, take your car to your trusted local mechanic.

Edmonds was super nice from the moment he said hello the time frame he gave was correct had a nice chat gave me upcoming dates for service and some other info which was cool … overall visit was to service was great

Overall the experience was satisfactory, I just had a little concern regarding the service rep not answering a direct question regarding my car and also a delay of more than 20 min to get my car back once service was completed. Overall 4 stars.

I highly recommend getting your car at Autonation Toyota Cerritos. The sales person , Patrick, was efficient and the transaction was smooth. We got our car same day!😄

Excelente servicio muy buena atención 100 % recomendado

Pretty straight-forward place. Prices are reasonable and typically every service is consistent and on time. Professional attitude and fast and efficient service. They will tell you the suggested work needed for your car and are not as pushy for you to do it if you opt out.

Came for a simple problem and was advised I might wait for 2 hours. Claudia was the one who helped me. Repair was finished earlier than the advised time. I'm glad for platinum warranty. It helps a lot.

Good experience just did not like that fact that they try to sell you a extra insurance for bumper to bumper and maintenance and they give you a price you agree to it and they when you are ready to sign and check every single charge they charge you a different price and when you tell them about it they said there is nothing they can do because they have sent it to back. They try to tell me that they give you discounts on registration fees. When I have ask at the beginning what was total cost with taxes and everything else . So before they sent your stuff to back make sure you requested a feed of every single charge. That?s only issue

Adolfo Is always attentive to answer my questions and doubts, I come to Cerritos Autonatiom resting assure that I will get s great service

Adolfo Frías has been the service advisor that has always been there when I need regular service on my Tacoma aka Grogu. I recommend you book your next service with Adolfo. Thank you for always taking care of Grogu for me. 💚

I came with Stephani, she always provides extraordinary service and goes above and beyond to make my experience fast and easy!

Showed up to my appointment time a few minutes early and we had to stand around with workers everywhere but no one acknowledged us. I had to go ask someone for help and I was pushed around to several people and areas. I finally said that I was a teacher and needed to get to work because I have a classroom full of kids counting on me to show up on time. I got attitude from the worker but she finally helped me check in. This had been almost 20 min after my appointment time had started. When I left, they said they would call when my car was ready for pickup so I waited. Then I get a phone call at almost 5pm asking if I was going to ever come pick up my car. I told them I have been waiting on a call per the conversation in the morning when it was ready. On top of everything else, I when I got in my car, the steering wheel and shifter were filthy. I wipe my steering wheel down several times a week so to see black finger prints all over was disgusting. I will never be using AutoNation Toyota dealership for any services again. Beyond disappointing.

Service was done promptly and needed service was recommended.

Great dealer to buy a car from I was empresses with the way the process happened and would definitely up a car here again.

I had a great experience when I purchased my new Toyota Corolla at the auto nation Cerritos location. Jonathan helped me every step of the way and made my first car buying experience enjoyable. I would definitely recommend this location to friends/family.

Mr. Jesse Stuckey helped me get a brand new 2023 Prius Limited and a I loved the experience. He was very friendly and informative so I definitely recommend that you ask for his help if you're looking for a new Toyota! Thanks again Jesse!

I had a great experience at Autonation Toyota Cerritos. I bought my car last year from there and the buying process was smooth and I was able to drive away that same day. I also recently had a complimentary service with my Toyota Care and Carlos was very friendly, helpful, and personable. I look forward to my next service!

Absolutely outstanding service. Great experience from start to finish. My service advisor Daniel Araujo was amazing, super helpful, friendly and a great personality. He went over and above to make sure I was taken care of from beginning to end. Daniel is by far the best service advisor here at Automation of Toyota. Overall I am very happy, satisfied with my service needs each time I come here. Excellent customer service/care. I will continue to bring my 2022 Camry here for all my service needs. A++++ . I highly recommend Daniel Araujo as your Service Advisor. ?

Mack made my experience smooth and very pleasant he was very knowledgeable, and gave good advice.

This time a man named Ozzy helped me. He was very informative and kept me up to date on my car. When I got there I went to his office to get my paper work and he explained everything in detail on what was done to my car.

I am not big on writing reviews but this dealer really is great. I purchased a 2023 Toyota RAV4 Prime from this dealership and it was an absolute pleasure. Tristen Chavarria was a terrific salesman and took the time to run through the car with me. He was not pushy at all and was genuinely interested in helping me out. He and Tom Cruz were attentive and transparent so we were able to make a deal that worked for everybody. I was shopping for this car from dealers across Southern California and was given the run around by all of them except AutoNation Toyota Cerritos. If you are looking for a fair deal, respect, and honesty, I highly recommend you come to this dealer and ask to speak with Tristen and Tom.

Problem solve, Excellent services. The stuff was nice to explain and helpful.

I am not big on writing reviews but this dealer really is great. I purchased a 2023 Toyota RAV4 Prime from this dealership and it was an absolute pleasure. Tristen Chavarria was a terrific salesman and took the time to run through the car with me. He was not pushy at all and was genuinely interested in helping me out. He and Tom Cruz were attentive and transparent so we were able to make a deal that worked for everybody. I was shopping for this car from dealers across Southern California and was given the run around by all of them except AutoNation Toyota Cerritos. If you are looking for a fair deal, respect, and honesty, I highly recommend you come to this dealer and ask to speak with Tristen and Tom. This is the fifth car I have ever purchased and this was by far the best dealership experience I’ve ever had.

Car was done in a timely manner. Promised time was 9:30 AM and got the call about 9:15 AM that it was ready.

The service rep was great, he was very knowledgeable and patient, great customer service

The service representative I worked with was very helpful. Explained what my car needed and all costs involved. There was no pressure to have more done which can happen at other places Came to get me when my car was ready. Which was well within the estimated timeframe. The wait was in a nice room. Clean and not crowded. I have purchased 2 cars at this facility and have always had a good experience Job well done! Thank you!

Took my car in to get serviced I always get my car serviced here it?s also where I bought my car as well I always have a wonderful experience.

This was the most pleasant and satisfactory car service experience! Customer care advisor David Kwon greeted my spouse and me cordially and provided efficient, comprehensive care, explanation, and contact before, during, and after the car service was complete. Moreover, the car was serviced and repaired in a most timely manner! Thank you, David Kwon and AutoNation! I appreciate the personal attention for both the vehicle and its owners (my spouse and me)!

Excellent service, great customer service, repair done on time,

Except for the waiting time - which is expected, everything was fine.in every way. I was delighted with the service I received in every way.

So satisfied your service. I really would like to recommend you to my family members. Thank you so much.

Jake, at Toyota Cerritos, he is top-notch. He took great care of my car repairs and service. Excellent customer service. Thank you,

Went in for regular maintenance, oil change, etc. Went back to pick it up, Advisor told me that oil change was not needed for another 5000 miles. They topped off some fluids and did not charge me a dime. 5-star service with no upselling. Thank you!!!

Jairo is very knowledgeable and explained the services I needed.

Very helpful and polite! Contacted me rapidly and answered all my questions

Jairo has great attitude and well experience on all my questions

Easy process was helped out by Anthony and the time to get serviced was what I expected

Great and quick service. Would definitely recommend.

Excellent service , fast service, providing in details of what services are going to be done.

Had a great experience with Jesus Gradilla and Billy! I was in an out just in time for work !

I waited 4 hours for an oil change and tires rotated. had an appointment. not once did Natalie come in and tell me the status. She just yelled my first name at the top of her voice when it was done. I even went 4 times looking for her so I could check on it and could not find her.

Claudia got me in and out of there in record time. Plus, she had a coupon for me to use that save me some cash on my service! Who doesn?t love to save money at the dealership?! 5stars for Claudia.

The sales rep Edgar was very knowledgeable and I felt comfortable knowing my car was being serviced to its highest potential.

Mr Carlos Lopez had been a great service adviser ! I had been here for 5 years but no one did give an extra mile to make a customer comfortable and explain my car’s service history. I think I will come back to Autonation.

Henry was super friendly! Walked us through everything was amazing !! Would definitely recommend friends and family ! :)

Always come here service is usually always fast and everyone is super nice .

I am very satisfied to their quality services. Staff were so helpful and customer oriented...Thank you and have a nice day...

Always fells good when you have a person that knows what's doing.

Henry Rodriguez and Arron Samuel at Toyota Cerritos took very good care of me while purchasingmy car.. They were both friendly, professional , knowledgeable and helpful. They made my car buying experience a positive experience. I would not hesitate in referring any of my friends or family to Henry, when buying a car. My friend bought her Rav4 from Henry last November and reccomend him to me .She said that he's a nice guy and I agree?

I?ve bought and serviced my cars here. I wouldn?t go anywhere else.

No coffee provided for customers most dealers service departments have coffee some have other snacks that are complimentary for customers something nice to have while u wait

I had my car serviced. Had added services with a cost of over $500. I have no proof if all is good since my car was running well. I had maintenance

I came without an appointment and it was quick I waited

Daniel the service advisor was amazing. Attended us super quick and was extremely nice. He answered all my questions with great knowledge. Definitely made coming to get my vehicle serviced a great experience.

My service advisor was kind and receptive to everything. She found my service plan without me having to ask and even tried to get my service sped up due to having difficulty being able to pick up my vehicle. When the service was unable to be sped up due to normal operations, my advisor called to inform me and was very apologetic. Pickup was extremely seamless - my advisor had my packet ready for pickup and had me driving out in my car within 10 minutes of me returning to her desk.

Calvin was amazing from the moment he saw us. He was helpful and professional. We will be back to purchase more cars from him !

Excellent and professional staff made the selling of my car seamless. The specialist, Ahmed Alsharif, kept me informed throughout the process. He even ordered a car service to take me home.

exelent customer service and the seller exelent knowledge with all aspects. please ask for Patrick Quizon or Tom Cruz to get the best service!

He is so Nice dealer. He knows what i am want, he has the ability to work it out.

Every visit for service on my 2021 rave 4 plug in prime has been excellent.

Adam Ramirez was our salesman. He was very knowledgeable about the car we were purchasing. He answered all the questions, and made the whole process very smooth and easy. I would recommend my friends and family to him. We will purchase again from here!

Very nice working with Nathalie. I really appreciate her assistance getting my car service done.

Service provider was very informative and knowledgeable about the problems. However, it takes a bit long so just plan ahead.

Service was great but wait time was very long even though I had an appt.

Service in and out, quick and met my needs. They are organized.

AutoNation service department is top notch. Mr David always goes above and beyond. Making sure everything is taken care of on my vehicle and explains everything thoroughly step by step. I highly recommend this service department.

The service was great nice and clean facility will recommend this place to friends.

Always receive great service! I will be bringing my car back again next time I need it serviced.

They were kind and explained to me in details, and done professionally!

Amazing service! The service team was amazing and took care of the worries and needs that I? have.

Very pleased with the service provided. Very efficient and fast, did not have to worry about my car and everything was made as clear as possible to me.

Had a really great smooth experience here with Tristen Chavarría in purchasing a New 2023 Toyota Cross. Tristen was able to work out a deal for us that made everyone happy. Really recommend to work with Tristen into getting a deal worked out, main great experience with him was that he was not pushy into getting the deal done.

I recently came in to get myself Into a new car. I was attended by Bijan and Mark Amini they had Excellent customer service and I left the dealership satisfied and in the vehicle I had my eyes on. Thank you for making me leave a satisfied customer.

Carlitos was such a great help and was very knowledgeable with the information given to me on what I needed. He was such a friendly and polite serviceman and I just wanted to give credit where credit is due.

Very fast service at an excellent price, did my appointment on line. Came in at 9:30am and was out by 11am.

My service advisor Anthony is always on point, he always provides high quality of customer care.. 5 starts for him

Great service!!!!!!!!!!!!!!!!!!!!!!!!!!!++�+!+@@!!

We left in the middle of San Bernardino Toyota to come here and get a great deal ! Great service !

Paul was helpful in making recommendations on various services my car needed. The service was done in good time.

Ask for Eddie and James Yates! They gave me an amazing deal on the camry of my dreams!

Great experience awesome service. Ozzy was very helpful, explained everything that was done to the car service wise.

It was a pleasure to have been helped by Alex Bartra at AutoNation Toyota in Cerritos. He made the experience easy and fun. Thank you for the excellent service.

I took my car in for an oil change and a repair. The staff member who helped me checked my records and informed me that I didn't need the oil change yet because my car was on a 10,000 mile oil change schedule so they just did the repair. I was also able to ask a few other related questions and they finished the repair in a timely manner with friendly service.

I enjoyed the sells person. However, didn?t give me many options how to service my vehicle. He offered me three choices, and all of them were extremely expensive. The cost was expensive.

My wife Brought our 2023 4 Runner for an engine noise , it turned out it was a normal sound on these engines. It was compared to other 4 runners they had in the premises. Miguel our service advisor was very profesional and he took his time making sure with the technician and clearly explained it to my wife. happy and satisfied with the service.

Aaron Samuel was a lot of help and answered all my questions in a professional manner

Amazing experience! Will recommend to all friends and family I was struggling to find a RAV4 and after months of shopping they were able to find me one within a week Thank you all

Had a great experience staff was very friendly. Jason helped me purchase my car and answered all my questions. I recommend this dealership and will continue to do business in the future.

Everyone was friendly, excellent customer service which made the buying experience great. Will buy here again

Sales and leasing agent (Ray) has made AutoNation a well-liked place. I have got wanted I needed thanks to him. I appreciated the friendly and professionalism of him and staff involved.

Service was done well and fast. I appreciate the technician who worked on my car

Great experience with Tristen and Tom Cruz. Came in for a car and they helped me very much with a purchase. Will come back next time.

I love the service I received! I worked closely with my sales lady Kayla Perez and her manager Tom Cruz and they were able to help me find the car of my dreams. When I arrived I was nicely greeted and the car I inquired about was out front and ready for a test drive. She had all the answers to my questions and made the process quick, easy, and comfortable. I'm so happy with my decision and will be referring all my friends and family to them in the future. Thank you!

Would never return to this dealership again in the future. It's only because they had the truck I wanted in stock, that I put up with them. Condescending salesman. Ricardo Acuna, Nicholas (THE WORST) and Thomas Cruz. They have leverage since the vehicles are in stock that're difficult to find right now. In my case, the Tacoma. So much more I could say. But, the salesman, the negotiation, and overall buying process was unlike anything I've experienced in the past. I would never do business here again and will be sure my friends or family never consider this dealership as well.

Matt Nikkhoo in Cerritos Toyota definitely the best ! The most helpful and nicest person we have ever met 🚙! Definitely recommend to work with him!

Thank you Kevin and Billy for your total awesomeness. The purchase of my Crown was a very flawless process and I totally recommend them to service your Toyota needs. Ask for Billy the Sales Manager to assist. You won't regret it.

Matt Nikkhoo gave us the best deal and was the most helpful person in this dealership! Thank you Toyota Cerritos! 🚙

It’s already scary enough to visit a maintenance dealer and when you get an estimate on your maintenance to be over 1,200 dollars is terrifying. Not even a proper explanation of what these “maintenance services mean”. And when I got my car serviced the “maintenance alert” wasn’t removed, nor was I suggested maintenance needed for my car. They just give you a piece of paper with a vocabulary you’re not used too and send you a picture of a and I’m filter and you’re sent off.

I had an amazing experience car shopping at AutoNation Toyota Cerritos. As a female, I have previously been nervous car shopping, but the staff here made me feel so comfortable and secure in my experience and choice of car. Specifically Mark Bell and Ray B. were so helpful, they answered all of my many questions, were very honest, I got a great deal on a Toyota Corolla Cross and the process was fast, easy, and actually fun! I recommend AutoNation Cerritos to all of my friends and family.

Jairo is awesome. Very helpful and knowledgeable . Thank you so much

Great Alex and Rudy were great help will be sending friends to buy from them

I had a great experience buying a car! Patrick and Tom made the whole process easy and quick. Would definitely recommend to family and friends. 💯

Took my car in for a small paint repair it took them 6 days when I got the car back there were scratches all over the bumper that was not there when I purchased it ,the front of the grill was very dirty with dirt they were supposed to detail the car for the inconvenience of being there for 6 long days they never did the job right very bad service from paint and body shop department i don't know what happened to my car well in there care but when I purchased the car the bumper was not scratched up that way when I left them the car it was returned to me with scratches I'm very disappointed in there service the person i spoke to was Oscar Guzman from paint and body shop ?

Easy and comfortable. I was in and out within a few hours.

Kayla Perez gave exceptional service. I recommend working with her for any car purchasing needs. I had gone there looking for a car for my daughter and we found one that matched our needs perfectly for a first time driver.

Great service. Very helpful staff. Always bought my card at Autonation Toyota Cerritos.

Great customer service representatives, and good communication about your car repairs

Whatever car you are looking for, Brayan Vargas is the man for the job! Definitely recommend getting a car here, especially if you’re working with Brayan.

Great service friendly staff. Thank you to Billy for always making it painless! Will always get my service done here!! ⭐️⭐️⭐️⭐️⭐️

10/10 Experience. Brayan Vargas went above and beyond to help me purchase my new vehicle. His determination and professionalism made the whole process a great experience.

Brought tundra in for a new visor since brand new one wasn’t installed from factory correctly and also for a trim piece that’s installed under the rear passenger window that is missing something because it’s just flopping around. Brought truck in for 5,000 mile service, told service about my concerns and they said they had to order the parts and that I need to come back for a return trip in a few days to have them installed. Sure, ok, no problem brought it back when they told me and waited 2 hours for them to install visor only. They tell me that I would have to come back for trim piece because either it was never ordered, broke while being installed or they just want to charge Toyota for more time. They are are not very truthful and to me that’s the worst thing for anyone to be, not very forthcoming.

Took my tacoma in for an oil change, a great expience, fast service and great customer service... Thank you Carlos

When I’m for oil change and cabin filter. Fast service

I was very satisfied With the sales re. And the service they provided.

Thank you Patrick for helping me purchase my dream vehicle!

The service advisor Michelle was patient and walked me through everything that my car needed. She took the time to understand my unique situation and advise the best options for me. I felt respected and heard. The service was done quickly and I was on my way.

Good experience, our service advisor was professional conveying all information about my car. Thank you Miguel.

Auto Nation Toyota of Cerritos's customer service is wonderful. Everyone is very helpful and knowledgeable. I feel confident that my car was maintained, taken care of and in great condition to be safe on the road by the technicians. I would highly recommend taking your car to this dealership for all your needs.

The best experience purchasing a vehicle and with a dealership in a very long time. The customer service was consistent from beginning to end. The sales rep that assisted me was Matthew B. and he was fantastic. Extremely helpful and informative. I inquired about a vehicle online I believe on a Wednesday. There weren't any photos of the vehicle online when I inquired. Matthew responded to my inquiry quickly. I asked if he would be able to send me photos of the vehicle as well as some other information on the vehicle. Not long after he responded with everything that I requested. I came into the dealership that same week on a Friday saw the vehicle in person test drove it and proceeded with the purchasing process. It was super easy. Had such a great experience but mostly because Matthew made sure I had a great experience. Thanks Matthew!

This dealership is the best sales and financial services are really hopeful and they will get you a good price that is worth it.

If you are looking for a new or used car ask for Eddie and James Yates. They were able to get me into the car of my dreams at a payment that fit my budget. I will definitely be recommending them to all my friends and family.

The best experience purchasing a vehicle and with a dealership in a very long time. The customer service was consistent from beginning to end. The sales rep that assisted me was Matthew B. and he was fantastic. Extremely helpful and informative. I inquired about a vehicle online I believe on a Wednesday. There weren't any photos of the vehicle online when I inquired. Matthew responded to my inquiry quickly. I asked if he would be able to send me photos of the vehicle as well as some other information on the vehicle. Not long after he responded with everything that I requested. I came into the dealership that same week on a Friday saw the vehicle in person test drove it and proceeded with the purchasing process. It was super easy. Had such a great experience but mostly because Matthew made sure I had a great experience. Thanks Matthew!

My sales advisor, Gregory Hamman, made the buying process very efficient. I was provided with multiple updates on the status after reserving the car and got the car within the timeframe it was expected. Not too pleased with the repair though. The power of my car has died multiple times within the past 4 months of purchasing it due to wrong installation of the dash cam and has had to be taken into the dealer multiple times for repair to be rewired.

I went in to Toyota autonation in Cerritos and Brain Columbia is the man to go to. He went above and beyond to help me get the car I wanted. He helped me choose a car, explained the functions of the vehicle very easily and even help me find better insurance than the one I already had. Really nice and amazing guy. If I could give him 10 stars I’d give him 20. Im definitely coming back to him if I need another car.

I made appointment to service my vehicle. when i arrived and park in the appointment lane, i was vehicle #1. in the walk-in lane there was 3 cars that arrived after me. i stood there for about 10-15minutes till someone helped me. no big deal... after service adviser checked me in he stated it would be about 3hrs. i ask what is the point of making an appointment. he reply its not jiffy lube. good answer. with that statement he follow with we make multiple appointments with the same time. i told him cancel my service, i just don't have the time. when i retrieve my vehicle, car #3 from walk ins lane was getting service for oil change.

I appreciate the extent of the service/repairs. My 750 mile trip thereafter went very well, very smooth...

The installation was without issue, but when my wife (who pick the car up) asked how to properly use the system she was not given any instructions. Al’s when am she asked about the details on the auto start system, the sales rep said he didn’t know anything about that service and blew the question off.

The service was perfect. From the first moment I came in everyone in the team was accommodating and pleasant to work with. I was in and out in no time. I’m very pleased with the service and continue to service my car at AutoNation Cerritos for sure.

The service was perfect. From the first moment I came in everyone in the team was accommodating and pleasant to work with. I was in and out in no time. I’m very pleased with the service and continue to service my car at AutoNation Cerritos for sure.

Kasandra did an amazing job! She helped me figure out the car that I wanted and we sealed the deal right away! She made the process smooth. We came in Thursday looking at cars and left with the car on Friday. Kasandra was wonderful and had great customer service. If I ever want another Toyota, I know who to reach out to.

Mrs. Melissa Lepore is sure a blessing into my life and that of my family, with minimum investment of $600, be rest assured to make your withdrawal of $7,200. After loosing my job I have no where to lay my heads upon until I was introduce to Mrs. Melissa Lepore by a friend who advise me to invest into her bitcoin trading and now my life have really change. Visit Mrs. Melissa Lepore on WhatsApp:+1 (707) 518-3583 Email: Melissalepore418@gmail.com

With Edwin's help, we were able to purchase the car we wanted at a reasonable price (even though most dealers don't have it in stock)

I felt well informed as they completed the diagnostic process quickly and provided me with their findings. My car is now back good as new.

Quick service appt. Prompt and friendly. Knowledgeable. Did not push for other unnecessary recommendations which is always a plus.

My wife and I have a wonderful experience at Toyota Cerritos! Salman Bickiya was our sales associate and I cannot say enough great things about him. He is very professional, knowledgeable and helpful! Very simple: very easy; the way things should be. Thank you!

Pleasant experience buying a car here. Good deals. Great customer service. Very happy.

I was pleasantly surprised to see the mechanic took video to pinpoint the areas on my truck that needed repair. It made it easier to understand what needed to be fixed and I felt confident in what he said, was truthful.

The employees were kind and courteous. I didn’t give 5 stars because the waiting time was excessive, 3 hours in total.

I was getting the regular maintenance done on my Tacoma. When they are done I get the vehicle back and start driving when I enter the freeway I notice the tire on the drivers side gets wobbly and it flies out onto the freeway instantly. They forgot to tie up the lug nuts on my vehicle how does that happen. Much worse could have happened if I made it further onto the freeway. Do not recommend if you want your tires flying out on the freeway.

I was shopping around different dealerships, but when I came to Cerritos had the best selection and the best price

Was convenient and time estimate was correct

I purchased my card on this dealer and also always bring my car here for service.

Sales staff extremely friendly and helpful. Never felt pressured or rushed. AutoNation offers a 5 day return, no questions asked policy so you can really check out the car and search for your own financing. Overall a very good buying experience.

i made an appointment for the 10K maintainance for my Rav 4 prime last 2/15/23 change oil was done and multi inspection... top off the fluid etc.. unfortunately they didnt expect my wiper fluid which is empty and a warning sign already came off... so im having doubt if they really did an inspection... toyota is known for quality of service... unfortunately toyota of cerritos didnt live to that expectation...ill probably go to other location for my services in the future...

Came in for Check up Service and the service man discovered I need new tires. Also found a repair needed still under warranty!

Staff very helpful; went beyond what was expected to help me. I think MAYA was the young woman who worked with me to prepare paperwork, etc.. She was an excellent representative for Toyota AutoNation!

If you are buying a new Toyota or used car, this is where you need to go first! Above and beyond my expectations.

I was able to purchase the car that i needed and liked mainly due to the diligence of Its team members Patrick and Sang and their Manager Tom. Thanks guys

Overall like most dealerships; they don?t really care about you after you already bought the car

Just took delivery of my 2023 Toyota Corolla Hybrid and I must say that I am very happy with the process and they way George answer all my questions and doubts.

Juno, I can't remember her name....was great. Very personable and professional. Worked with me since I left my coupons at home.

My service advisor, Michelle, was courteous and very knowledgeable about my repair work. The was done to my satisfaction in a timely manner.

Took my truck for service today that was covered. (Tire rotation fluids top off etc) My service advisor tried to sell me alignment for $160. I declined since I have mechanics in my family and would tell me if I needed the work done. Just left that family members home and said I do NOT need an alignment ! Before my truck was ready to be picked up, service advisor called stating I had a nail In my tire, didn't say which one. Only said it's $55 to patch. I said no since Americas Tire patches for free. Went to pick up my truck. Cashier was rude who I had to get my paper work from. She had no one In line and was the only one there . So I asked are you available? She said to wait in line (no one was even in the line area but me) and she'll get to me when she's ready. RUDE. My service advisor didn't even talk to me even though I wanted to ask where was the nail so I can know if it's fixable or not. The porter was even rude! I'm one to tip, even if it was a short walk to get my car, he didn't hand me my keys or even acknowledge me when he brought the truck. Just got out and walked away. I took my truck to Americas tire right away, and waited 2 hours just for them to tell me TOYOTA of Cerritos LIED! They checked all my tires, dunked them and found no nail! I called to let Toyotas service manager know and of course was sent to voicemail. I asked for a direct line to reach the manager at and the receptionist said she couldn't give me that # she can only transfer me. The employees at this location are disgusting. More than likely because I am a woman, you try to take advantage of me by selling me stuff I don't need or even LIE about a nail in my tire. I will never set foot in your dealer again. Two weeks later and still my tires pressure is perfectly fine after inspecting the tire myself they claimed to have a nail, still NO nail in site!!!

Asked if they had coupons for service on car they said no..found one on their website.

It was informative and did not take long.

Toyota Cerritos is amazing, professional, fast, courteous and Oswaldo is the man to ask for. He explains everything in detail! Great experience!

Went in for a scheduled maintenance using my prepaid oil change service package. Service rep ran the list of recommended items but let me decide what to do. Since nothing was urgent on the list, I just stuck with the oil change and rotation (part of prepaid pack). Nothing out of pocket that day! Cool!

My experience at Toyota Auto Nation was smooth and seamless. I told my salesperson Jessie whom I might say was very professional from start to finish what I was looking for and he came through. The entire process was simple.

Very kind and fast. I'm happy!

David provided excellent & professional service! He was welcoming from the moment AAA tow truck drove up with my car & was just honest & informative of what needed to be done. He informed me what was found & was done when he called. It was a smooth even @ check out. Quick & easy with calm & friendly personality. Thank you David!!

My service representative Michelle Hernandez was great. She was really helpful. I was only able to use one coupon, but I think the dealership should allow for multiple coupons per visit to ensure loyalty.

The experience of getting my car serviced at Toyota Nation was quick and easy. Even with the system down I was met with communication, honesty and empathy. The return of my car after it was serviced was also quick and easy, even though it appeared to be a busy day for the hardworking members at Toyota. Would recommend for anyone with a Toyota near the community.

Took my truck for service today that was covered. (Tire rotation fluids top off etc) My service advisor tried to sell me alignment for $160. I declined since I have mechanics in my family and would tell me if I needed the work done. Just left that family members home and said I do NOT need an alignment! Before my truck was ready to be picked up, service advisor called stating I had a nail In my tire, didn't say which one. Only said it's $55 to patch. I said no since Americas Tire patches for free. Went to pick up my truck. Cashier was rude who I had to get my paper work from. She had no one In line and was the only one there . So I asked are you available? She said to wait in line (no one was even in the line area but me) and she'll get to me when she's ready. RUDE. My service advisor didn't even talk to me even though I wanted to ask where was the nail so I can know if it's fixable or not. The porter was even rude! I'm one to tip, even if it was a short walk to get my car, he didn't hand me my keys or even acknowledge me when he brought the truck. Just got out and walked away. I took my truck to Americas tire right away, and waited 2 hours just for them to tell me TOYOTA of Cerritos LIED! They checked all my tires, dunked them and found no nail! I called to let Toyotas service manager know and of course was sent to voicemail. I asked for a direct line to reach the manager at and the receptionist said she couldn't give me that # she can only transfer me. The employees at this location are disgusting. More than likely because l am a woman, you try to take advantage of me by selling me stuff I don't need or even LIE about a nail in my tire. I will never set foot in your dealer again.

So ilI schedule my car for 50k miles maintenance in Lexus Cerritos but was told that they cant do my car because the autonation plan that i have is cheaper than what they are charging for service which is weird to me because ive been doing my service in this location for the last two year using the autonation care plan i bought. So I was so stressed because i took a day off at work for that appointment and ended up turn down by the lexus dealership. I decided to walk in to toyota Cerritos and asked if they can help me out. Which they did and finished the service in less than 2 hours. They really saved me that day as i was so became stressful from the experience i just had from Lexus who has a terrible manager and service reps. Lexus dealership was so greedy of money and was so glad toyota have some very helpful and friendly service reps that helped me out that day. Thank you so much and I think the guy’s name who helped me is Gabriel. I would totally recommend this place

Claudia provided great customer service by responding to me after each inquiry on the status of my vehicle.

Great service schedule, low waiting time, good dropping service. They can improve the client experience in the waiting room giving some t� or coffee specially in freezing days.

This time I am very happy with Yumi. She take care of my vehicle.

Daniel went above and beyond to help me. He got my car in quick and was able to get my car out faster then expected. I appreciate the attention to service.

The worst experience ever, it's all your friends they seem to be nice and really helpful, but after they sell you the car they don't care, they don't truly write everything down and save it in their computers, What stuff the car still needs , literally bad customer service multiple times after we bought a care absolutely ridiculous, Save yourself a headache, stress and don't ever come here to buy a car

My car was totaled in an accident and i did some research on what and where to buy my next one. I found a great car at an amazing price at AutoNation Toyota in the Cerritos Auto Square. Aldo and his manager Juan took great care of me. I was in and out driving my new car in less than 90min. Financing was quick and easy too. My girlfriend's lease is up next year. I'm taking her to see Aldo and Juan I know she'll be taken care of. Thanks guys.