I am usually not exited about auto agencies but we decided to go to Autonation Toyota of Cerritos as we had been looking for a Rav4 Prime (Red) for about a month.I found one there by chance on Feb 16. When I contacted them, I spoke with Victoria (Sales Manager at Autonation Toyota. I spoke with Henry Mendez who was very professional and helpful. When I felt we had a chance to get this car, I spoke with Victoria, who was the Sales Manager. Victoria was excellent as she did not pressure me and only tried to work with me. And it worked. After a few calls, Victoria and I came to an agreement in terms. My wife and I were very pleased. Victoria guaranteed the price with her signature. I am happy to tell you that she never increased that price and, even though my wife and I were coming out of town to buy this car, she treated us as if we would be customers every year. She was great! I would not hesitate to buy from Toyota AutoNation at all. Work with Henry and if you are lucky, you will get to meet Victoria. She is real, down to earth and true to her word. She breaks the mold of what car sales managers are usually known for (dishonesty and breaking their word). Instead, Victoria is true to her word. She made the deal for us, in more ways than one.

Great service!

Angel is the most patient and super nice sales person. We are Happy with his service. Michael and Rudy very friendly. Good Team

Very polite and useful employees

This place is the best!!! The staff is very helpful, friendly and knowledgeable. Nicholas was such a patient, helpful and concerned person. He put up with me and my wife for two days, as we really needed to determine the best vehicle for our needs. He helped us look at small to large vehicles until we settled on a new RAV4 XLE. He got us this excellent car with the right color exterior and interior and we are so pleased. It has all the amenities we need, and then some! If they didn’t have such a huge inventory, we might not have come away with this beauty. The financial end of our experience was equally terrific. The young man who helped us out worked diligently to make our purchase quick and satisfying. We wholeheartedly recommend this dealer and the excellent staff to anyone wishing to purchase a new vehicle. Thank you, Toyota of Cerritos, for one of the best car buying experiences my wife and I have ever had. We rate our experience as a 10 out of 10.

Sang Ngo gave me 100% satisfaction service , everything from finding the right car that went with my budget and deliver the car in perfect condition. He oriented me the technology that goes with the car...thank you Sang and Autonation Cerritos

Syed and Sang from this dealership are totally awesome, I enjoyed the service they provided for me, everything went smooth, well explained, and I actually got what I wanted. Thanks to these two guys, I am getting the car I love and my first ever car. I feel blessed.

Although I did not buy a car from here but Mr Sang from sales showed exemplary effort in helping me in my purchase. I found a sales guy who took time to understand my needs.He guided me every second as had tight budget and could not make up my mind. Sean took extra pain to help me focus on what my needs are vs my wants. Never frustrated but had ideas for me. He is knowledgeable and a great team member in any team. Next toyota will be from Mr Sean. Thanks Toyota of Cerritos to have such a dependable sales team member👍👍👍👏👏👏👏

a very good deals with very flexible prices and rates i'll give them a five star service and attention

Zee was awesome. We have not purchased a new vehicle in over 30 years. I appreciate your patience and working with us. Side note, technically has changed in 30 years... lol. Thank you Cerritos Toyota!

I tried at least half a dozen different Toyota dealerships while searching for a 2021 Rav4 Hybrid XSE. All other dealerships I had horrible experiences, dealing with pushy, dishonest salesmen. I was about to give up on purchasing a Toyota all together, until I sent an email to AutoNation Toyota Cerritos inquiring about a Rav4 that was in-transit to their locations. Salman emailed me back almost immediately on the vehicle even though it was later at night. He was straight forward with pricing and didn't throw any curve balls. Negotiations were simple and all done via email which i appreciated rather than having to deal with the traditional back and forth car salesmen are known for. I also liked that they did not automatically tab on extra items that other dealership tend to do like some extra security system I don't really want or some extra special paint protection. I just wanted the bottom line price. I also got a great deal on my trade in. Upon picking up my brand new Rav4 I noticed there was a deepish scratch in the drivers side door. Salman worked with me on how to fix the issue, giving me several different options on how to proceed. He was patient and honest throughout the process and worked with me to find a solution. I can be a demanding customer when I am spending my hard earned money, but Salman was truly a pleasure to work with. If I buy another Toyota in the future it will only be from Salman at AutoNation Toyota Cerritos

Amazing staff, and very customer service oriented. They are knowledgeable and forth coming with pricing. I love bringing my Toyota here!

Great services and took care of everything for me. I was in and out super fast and car runs like new.

Made an appointment online was greeted with a smile the day of the appointment my vehicle had extensive work it was all taken care of in a timely manner

You will get the best deal. Honest and straight forward. I got the best price on my new car. Ask for Samila Alemic if you want to get a good on a car and her manager Tom Cruz ... yes Cruz

This was my first time buying a car and it was a great experience working with AutoNation Toyota. After researching buying guides on reddit, I ended up using TrueCar and contacting around 16 dealerships in the area for a Prius Prime XLE in black. Danny, from online sales at AutoNation Toyota was super responsive especially compared to the other dealerships. He helped me understand the breakdown of each line item so I can look at the out the door price and was extremely informative, personable and patient while doing so. I was very happy with the price we were able to work out, and how quick and painless the entire process was. I'm the type to get nervous so pushy sales people are very intimidating to me and I'm very happy to say there was none of that here! After working with Danny for sales, I finished up with Erick to go over the financing. It was again super easy and he was also amazing to work with. He didn't try to aggressively up-sell me but still thoroughly explained to me my options. Overall Great personalities, great price, quick and easy experience.

This was my first time buying a car and it was a great experience working with AutoNation Toyota. After researching buying guides on reddit, I ended up using TrueCar and contacting around 16 dealerships in the area for a Prius Prime XLE in black. Danny, from online sales at AutoNation Toyota was super responsive especially compared to the other dealerships. He helped me understand the breakdown of each line item so I can look at the out the door price and was extremely informative, personable and patient while doing so. I was very happy with the price we were able to work out, and how quick and painless the entire process was. I'm the type to get nervous so pushy sales people are very intimidating to me and I'm very happy to say there was none of that here! After working with Danny for sales, I finished up with Erick to go over the financing. It was again super easy and he was also amazing to work with. He didn't try to aggressively up-sell me but still thoroughly explained to me my options. Overall Great personalities, great price, quick and easy experience.

Muy vuena atenciones

In my opinion, Michelle Hernandez is a GREAT asset to your organization. Recently, I took my Toyota Corolla in for a service. Michelle, as always, kept me apprised of the completion time; recommended service; and provided impeccable customer service.

Had the best customer service. My sales guy was amazing. I will definitely purchase another car in the future at Toyota Cerritos!!!!!!! I love my new car!

Very excellent cuatomer service nice friendly enviorment very comunicatived at all times

My service advisor David was very nice and made sure I understood the service on my truck. Plus my wait time was cut in half. Thank you.

Just bought my first dealer car and was surprised at how quick the process was. The staff was incredibly friendly and helpful to every question I had and I never felt pressured at any point. Thought that it would be a long dragged out experience but to my surprise it was very easy. I would definitely recommend this dealership to anyone looking for a fair priced car with great customer service.

Our experience was really great with this dealer. Our salesman, Albert New, did an amazing job at thoroughly answering questions. He was incredibly patient with us and our requests. He worked very hard to get us a great deal! Overall, we are very satisfied with the purchase and most of all with the experience. Thank you!

Salesperson was knowledgeable, however the arrival of the car took longer that what was promised.

Shopping around online and they carry the most cars I am looking for

The staffs are very friendly and helpful

We have 3 Toyotas. I worked with Gina and liked her best as she seems really honest about everything that needs to be done to my vehicles and doesn't try and stack extras on that are unnecessary. Service can be expensive and I really value that kind of honesty, especially when it comes to servicing my older vehicles. Thanks Gina.

Very helpful people specially Sergio pizano happy to be there and helped by him

After receiving weekly calls to schedule a recall for my Sienna, I finally took it in for servicing. They forgot to finish putting the window control module back into the side door and left my kid's car seats on the floor. I wish they take the time to finish the recall properly and put back the items in the car the way they found it, or at least let me know when I drop off the vehicle so i can remove them myself.

A true car purchasing pleasure to work with. I was able to acquire the exact vehicle I wanted even though it was at another AutoNation dealership. The representative who helped me was friendly and helpful right down to going to the other dealership to pick up the car for me. Paperwork was done fast and easy. It wasn't long before I was on my way the proud owner of my dream car. AutoNation comes highly recommended by me. Especially the AutoNation at Toyota of Cerritos. Thank you!

I bought my 2011 Sienna SE at Toyota Cerritos on Good Friday 2010 and I love this vehicle! All my Service has been done at Toyota Cerritos and they always do an excellent job. Great people great Service!

We recommend working with Jason Nguyen. His honest, customer service based approach to the business of used car sales was refreshing. After a truck that I initially wasn't as interested in, went through detailing, inspection and service, he saw it come back on the front line, and thought of us. It turns out it's a great truck for our family, both in terms of practicality, and our budget. During our test drive it was Jason who brought up the alignment on the truck, that was only slightly pulling to the right. He made sure it went back through service again before we received the vehicle. He honestly cared about the safety of our teenage boys, who will be driving the truck, as well as I. It was used and 13+ years old so there were some recommendations made, and I followed through. He had great information about seat covers that now, after I purchased and installed them, make the car look like it has brand new, stock installed leather seats. It is a stock Tacoma, so technologically it needed a little bit of bringing up to speed. Jason made recommendations about an alarm and where to go to get a Bluetooth FM receiver, so that our boys would have the ability call us from the car, and do so hands-free. They also can play their own music from their phones, which they appreciated big time. Thanks, Jason!

Customer service was amazing Crystal helped me out so much with finding the best car that fit my needs she was so sweet and awesome

The good folks at AutoNation Toyota of Cerritos were fantastic. It's probably the best vehicle buying experienced I've ever encountered. Everyone was ALWAYS professional, helpful, friendly, and TRUTHFUL! I got the Tacoma I wanted at a price that outpaced the competition. I highly recommend AutoNation Toyota of Cerritos.

great job..

David was an exceptional service manager. He was professional and friendly. He communicated with me on the status of my vehicle being serviced. I will definitely request him next time.

Had my RAV4 serviced yesterday and was helped out by David Kwon. He was so friendly and great at representing Toyota’s standards. He gave me an accurate time of when my car would be ready and even had it parked for me when it was done. He wasn’t pushy once when I told him I’d like to pick and choose what services were done on my car. I would definitely schedule an appointment with David again! Thank you!!!

Friendly service advisor, easy to make an appointment and overall great service.

Wish they will wash the car after each service like other dealership. Other than that service is excelent.

Toyota Cerritos staff was awesome, Efrian and Tom were great! Super helpful to get most of our paperwork started before we even got there to look at the car, lots of pics and vids giving us a closer look. We drove down in the morning and were in and out of there and drive back home with in a couple hours, very pleasant buying experience - thank you guys! We'll see you next time :) Steve and Regina

I had a great experience with both Samila and the finance team who were both really responsive, knowledgeable and helpful. My only gripe is the amount of time it takes to buy a car, but that applies to all car dealers. Overall top marks to Samila and the team, thanks guys.

Leaving the dealership with a great impression. Not so pushy salesman in my opinion.

Customer Care Advisor, Gina was very helpful and answered all my questions. He made sure the service finished in less than the appointed time.

I would trust then and salesman was knowledgeable

Very professional and fast. Mr gordon li. Very helpful and politely.

ASK FOR BRAULIO!!! Best service advisor I’ve had the pleasure working with. Had my service and alignment done here they were able to work with me on price and time frame. He explained everything my car needed in order for me to understand exactly what was going on.

I went to AutoNation Toyota Cerritos last Saturday. On behalf of my mom’ car. Mr. Jairo Gonzalez was her advisor and he was welcome. He was very nice and explained everything in detail. I really appreciate him and other service they provided for my mom.

The vehicle was advertised as a Toyota Certified vehicle but at the time of purchase they told us it was an AutoNation Certified vehicle which meant that instead of a one year warranty it only has 3 months. When we brought it to their attention they indicated that it was an error on their website but that they couldn’t honor it. They did offer to sell us an extended warranty which was very expensive. Their sales person and manager were very pleasant but this issue did have a negative impact on our experience at this dealer.

Customer service is always welcoming, with happy faces ,making appointments is easy and fast, no waiting in line, I’m happy with their products

5 stars to my Sales person Syed I bought a car from him. 5 stars to the finance director James / Jim he fixed the problem from one of his loan counselor created. 0 zero star to "Aaron loan rep. finance" who is dis honest, do not go to him and do not purchase the Warranties unless you understand to the tee. Ask, ask, ask questions. Over all I am gonna continue to do business with them because I am not gonna let a "one decay / predator Aaron" to stop me from believing that there are some good people out there.

I have a great , professional, knowledgeable service advisor Carlos at Toyota of Cerritos! I recommend Carlos and Toyota of Cerritos Dealership to any person that need car/truck care. You WILL be taken care of here!

I had my car serviced and advisor Claudia was amazing! She was very helpful and informative!

The service I had done on my car was good and my wait time was under a hour. I did not have to wait long for the service. The employees were nice and polite.

Friendly, efficient and took care of my needs very well. Staff went the extra mile to make me happy. Extremely satisfied.

Thank you to the AutoNation team here in Cerritos! Thank you to Alex Bartra and Jason Nguyen for their great service!! We recommend AutoNation Toyota in Cerritos to all our Family :)

We have purchased many cars in the past and have to say that this was one of the smoothest transactions we have ever made. The service from David Van and his manager Tom Cruz was exemplary. David was very knowledgeable and not pushy at all. He was thorough and articulated the many features of the vehicle very well. He gave us the time to have private discussions and was available when we needed him. The negotiation process was respectful and fair and we appreciated Tom Cruz's willingness to come to a mutually beneficial transaction. We are very happy with our purchase and would highly recommend David Van and Tom Cruz as your team at AutoNation Toyota Cerritos when purchasing a car from this dealership. Great job!

I bought a 2021 Toyota Tacoma, Army Green yesterday and Im so happy! Sang, Jason, Carla, and Alex were beyond professional and helped me make it happen. If it wasn’t for the honesty and professionalism the job would not have been done. I’m so thankful and I wish them the best of luck.

This location provides you the best customer experience, on time appointments And their automated system is always accurate and synchronized with the staff. They treat you with courtesy and respect. Seems that they really like their jobs..🌞

Well first of all- Love Love Love my new Toyota Rav 4. Matthew was a big help and never pressured us. We had shopped on-line for a few months prior and once we went to AutoNation- we had no need to go anywhere else. Test drive, paperwork and drove it home that day.

Good service. Even though they were very busy it took half of time they told me.

Great service from my first phone call to make an appointment to the end of my service when the young man gave me back my keys good customer service thank you

Miguel is very nice and patient to check my car's condition. Thank you Miguel ?!

I want to thank Miguel Ruvalcaba sales person and Mark Duffy finance guy that helped us with our 2021 Tacoma! Both gave us a very good experience and explained everything THROUGHLY. I am beyond words with the way Mark Duffy (finance person) took his time to explain everything to us! Thank you so much guys!

Wonderful dealership, they will forever have my service! I would just like to say that Leo, Erick, And Tom are 100% the best!

All of my needs were taken care of. Mr. Rodriguez had a loan car reserved for me, and as promised 2days later all work was completed as requested. I have a used Prius that needed some repairs that were promised at sale and a smell that was removed from the car. All was taken care of.

It was a great experience, the crew was helpful and got my car serviced in no time.

Very good service , friendly staff. Will definitely go back for the next service

Havnt even bought a car yet, but shout out to Frank Gomez super friendly guy, if you get the chance to purchase a vehicle here see him, goes above and beyond :)

A big thanks to Paul he did a good and excelent job in helping us in our recent visit to toyota auto nation to purchse the new 2019 Rav 4 LE

I was helped by humberto. He is magnificent and was able to help my get the car I wanted. He truly gave me a five star experience and made me feel like I was part of the toyota family thanks again humberto you're the best

Right place to buy a toyota from. All the staff are amazing. Jordan, Jairo, Braulio. They take good care of their client

Everything done in a day. Fast service.

Mull seguro y buen servicio

I alway see Michelle Hernandez for service at AutoNation Cerritos. She’s informative and a very nice person.

Frank Gomez is the most considerate and least pushy car salesman I've met and the sole reason I purchased from this dealership. I had just test drove a used 4runner in the Lexus lot next to Toyota and the salesman - like most - was aggressive and very unable to read the atmosphere. Frank made us feel comfortable from the moment we stepped on the lot and gave us our breathing room so that we never felt like any step forward wasn't our choice. He ensured that he would help us make the right deal that fit into my budget and wouldn't run my credit until the very end. From viewing the vehicle to leaving the lot he was polite, kind, and helpful. I'll be sending my friends to AutoNation Toyota just for him and his services alone. If you're reading this Frank, thanks for everything - love the car!

I came in for a simple service on my car and left within the time promised to me. Overall, the service/experience was excellent.

THANK YOU for all your help in upgrading from my Rav4 to my Highlander! I couldn't be more thrilled with it! You guys are the BEST! That's why this is car #4 from you!

Excelente servicio 👍.

Good the staff is nice but i m not the one who bring my car . They did not find the problem of my car the prblem of my car . They appear on the dash board is accelerator and break pad is disable cilmustenuesly

My experience at Toyota Cerritos was great. In the time of COVID, it was clean and I felt safe, I never worried that I may get sick. I worked closely with David Van and Tom Cruz and both were helpful, not pushy and honest. If you finance your vehicle through Toyota, I recommend working with Nuria Castro was transparent and easy to work with. I am happy to have found the exact vehicle I wanted was never in one of those high pressure sales situations. Thank you for that.

I purchased a vehicle from a salesman named Henry Rodriguez. He was very professional and had a very competitive price. He took the stress out of buying a car and the whole transaction only took about 35 minutes. The Finance Mgr was also very professional and polite. Highly recommend TOYOTA OF CERRITOS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The staffs are very friendly. Although I didn?t have an appointment, my car was done on time as my request. Thank you so much, David! I?m appreciate it!

Overall experience was good,only one cashier at checkout and four customers waiting in line.This is the only complaint I have.

Octavio Muy profesionales los vencedores de Autos

The reason I come to this dealership is your service advisor is the best. Michelle has been taking care all 4 of our family toyota's and we find her to be knowledgeable...trustworthy....and we are always happy with our service or repairs. She is accessible to us whenever we have questions or need immediate assistance with anything that has to do with a Toyota. I don't know if I would come to your dealership if she should ever leave. Great Service Writer...

Have always enjoyed my visit when I get my truck serviced. David was very helpful.

Amazing service! Claudia was great. I got my car in and the oil change, rotation, inspection and fluids top off we’re executed within 90 minutes even though it was a busy Saturday. I highly recommend Claudia at Service with Toyota Cerritos.

Great service. Have been coming here for 15 years. Little hiccups here and there but we can't expect everything to be perfect. The goods outweigh the bads.

The waiting area is nice. The service was excellent and on time. Definitely recommend to others to have their cars serviced here.👍👍👍

At the dealer service was great. Staff was helpful and friendly. My car was ready early and they threw in the wash.

Bought a new (used) car yesterday from Matt Barrerra at Toyota Cerritos. Matt was engaging, attentive, and knowledgeable. He made the usually brutal process of car buying pretty tolerable. Aaron the finance manager was efficient and patient with me taking work phone calls. He got me out the door quickly without feeling like I'd been sold to overly aggressively. Car was in fantastic shape. Looking forward to buying my next car here when needed.

I had an amazing experience at the Cerritos Toyota. Rudy Mazas was very help full and help me get into the RAV4 that I wanted. All around the experience was definitely 5 stars.

Awesome service by Autonation. I went there to get a used car inspection and the process was really smooth.

The Service Department. Work was finished on time. Told me ahead of time what they were going to do. Everything was great.

Very nice group of people , very accommodating! I would recommend them to anyone. Just go with a little time , check out takes a bit . Thank you to all

Roger Rodriguez assistant me with great friendly service department when taking my Tacoma for service made me fill welcome.

Scheduling of service is on time, servicing is excellent and the people working are courteous.

I am extremely happy with the services and the friendly staff and fully satisfied with the Toyota CH-R xle.

Just leased a new Tundra. Inventory is low across California and every possible effort was made to get me into exactly what I wanted. I returned my current lease early and Gregory Hammann was able to get every piece of equity out of my old truck and get me into the new one at a great price. This is my third Tundra and my third time coming to this dealership. Gregory, the lease portfolio manager and Kevin, the GM are absolute aces! Thanks AGAIN, Gregory, Kevin, and Autonation.

Excellent service. Leo and Greg made purchasing my car fast and easy!

good name for kill time ... change oil for car ...over 3 hour and 30 min .... why ... you make oil .. or build new car .......

Amazing! The staff here are so professional, kind, patient, and knowledgeable! Best experience I could've ever asked for. I recommend working with Benjamin Casa or Humberto Tavalera. Really great customer service!

I had a great experience here. They were all very friendly. They had the car I wanted ready when I got there and Victor answered all my questions. And Alex in the financial department was great to work with.

Great very friendly 😀😁 and respectful they don't live you withing the perfect place to go for anything very good 👍👌

Constantly lying, wasted 2 hours to play numbers game. Didn't reach a deal until they call me the day after. At the end couldn't even throw in a cargo net and first aid kit. Always trying to squeez every penny out of customers.

Adelfo the Service Rep was really good. Brought my car in on Friday night for a door locking problem. He made sure he had a tech guy available for Saturday morning and the parts were in stock. Will take my car back again when I need to.

Buying a car is one of my least favorite activities EVER. Luckily Gregory Hammann is the best car sales person I've ever had. Knowledgeable, helpful and willing to run all over the place to make sure you get what you want. Ready, willing, and kind without the typical sleazy sales tactics. Will def try to find him next time I'm in the market for a car.

Our salesperson, Matthew, was professional and responsive. He provided me with answers to all my questions and concerns.

Great service, David was great. Waited a couple of hours in the lounge but comfortable area.

Had a great buying experience I was in and out in no time no haggling no hassle.

Toyota Cerritos is amazing. I went to get my car serviced, David helped me. He was great, great customer service! Everything was done quick and efficient, it was super easy. Love coming here.

Angel came thru for us!

Car was promised within time quoted. There is a Toyota dealer much closer. But, chose to return again because of the exception service expedience I have received from AutoNation Toyota Cerritos.

I Always have a great experience getting my car serviced at Cerritos Auto Square Toyota. Appointment or just drive up. Customer service is Very Good.

The adviser is great. I was out of the facility in a short period and of time.

Syed has helped me tremendously. Thanks for the great customer service!!

Excellent customer service.

Dealer did a great job with handling the concern I had with my truck.

we had the best customer service they had offered us in any dealiship and the best deals too it was a one of a kind experience they make the process of buying a car so much less stressfull and easy will totally recommend buying a car from them.

Had a great experience, purchased a truck. Jason Nguyen and his staff was excellent helping us. Planing on coming back to purchase another vehicle

Paul (Ki Back Lee) was a great help it getting me my recall service, replacement battery and a rental car this week. Thank you Auto Nation one less thing to worry about during the holidays 👍🏽😎

We went to several dealers at Cerritos Auto Square. Miguel at AutoNation Toyota was by far the most polite, courteous and attentive of all the sales people we worked with that day, helping us buy a new car in a way that worked for us. We'll be recommending AutoNation to anyone in the market for a car!

Nice customer service and were fast in the appointment line. Car feels much better after the work was done.

Good customer service and very informative. I asked how long it would take and they told me 2 hours and it was done in 2 hours. Very prompt and honest and got it done when they said they would.

Great service experience. Said it would be about 1.5 hours and it was exactly right. Advisor was friendly and very knowledgeable. A+.

Friendly and professional service.

Thank goodness for Sales Rep. Frank Gomez! My experience at AutoNation Toyota Cerritos could have never been better!! It was my first time buying a brand new car and I was very nervous, but Frank was very nice and took me through the process step by step. His energy was contagious! I already knew what I wanted - a 2021 Toyota Rav 4 xle premium - and Frank was quick in showing me what they have left in stock. I highly appreciate Frank's honesty and transparency. When showing me the list of available cars, Frank made sure that my family and I were able to see everything that he was doing on the computer. On top of that, he was very accommodating. One of the cars available was at an off-site location, but he made sure that if we wanted to see it, he would take the time (about 20 minutes) to get the car for us to view. Frank was able to get us the best deal we could get on the Rav4, and I could not be any more grateful! Thanks Frank!

Arturo Palafox was great! He answered all my questions that I needed to know before I made my trip to the dealership. He even took a bunch of pictures of the truck to send me as well. Thanks to his help, I already had all the info I needed coming in. The only thing left was to inspect and test drive the truck. I appreciate your help Arturo.

I had good experience when I brought my Honda Pilot for scheduled maintenance under autonation plan. I did have 8 o'clock appointment but it still took about 2 1/2 hrs. must be busy day. Have a happy thanksgiving to all staff members.

Its a very nice and clean place also frank gomez was a very helpful

Great car inventory. Social distance atmosphere. Staff were very good. They worked out a great deal. I worked with Moree and he was great.

Great service and friendly people. I would recommend Cerritos Toyota to my friends. Thank you ..

Good service, thank you I would recommend Cerritos Toyota to my friends...

Helpful service and genuine care

Bought a Rav4 XSE through Humberto (Sales) and Albert (Finance). Was a pleasant experience. Would buy from again

Customer service is top notch. Friendly advisors that don’t keep you waiting.

I am not really a dealer kinda a guy. usually I buy my cars cash. well my wife and I had a great experience here. The staff is really awsome. we delt with Matt, Danny, and Rudy. All the guys were really awesome. prior to visiting. my wife and I stopped at maybe 7 different dealership. Hands down this was the best experience. price was good. Kudos to you guys. Iam now thinking of coming back for my next car here. keep up the good work.

This has been, by far, the best experience I have had purchasing a vehicle. It went so smoothly. The sales associate, Mariano Miranda was amazing! I didn’t feel pressure or rushed at all. He was very helpful in making sure I looked at all the vehicles I was interested in and knowledgeable on each vehicle. He was very professional and made the whole experience enjoyable.

These guys are the real deal. Went over to get an Auto Nation appraisal for my 2016 Ram 1500 and walked out with a check an hour later that was $1200 more than any other offers. Greg Hammann handled the whole process very efficiently with no drama. If I’m ever in the market for a new Toyota, Greg and Auto Nation will be my first stop.

This place is really cool. Don't need to bargain to much and staffs are also cool. There is a salesman named Frank Gomez, he was really helpful. He had shown all the new and used cars and got us a nice car on great deal.

David was a pleasure to work with. Great communication and follow up

I went in for a test drive and came out with a brand new Tacoma all thanks to Frank Gomez. He was very helpful and enthusiastic. He also made sure I was getting what I wanted. He wasn’t pushy like other salesmen and made the experience fun and easy. I would highly recommend Frank to anyone who is interested in purchasing a brand new car. He will truly try his best to get you a great deal.

Syed, the internet fleet salesperson, made my leasing, a Toyota 4Runner, real easy! It was the most painless process I’ve ever experienced at a car dealership. Our communication was first through email, then text and phone, and once I confirmed I wanted the car I went to autonation to meet with Syed and the finance department. It was quick and stress free. The finance department was not pushy with the extra add ons and only lasted 10 mins. I couldn’t believe I was driving my new 2021 Toyota 4Runner out of the lot. I will definitely go back to autonation to purchase or lease my next car.

Purchased our new Toyota 4runner through Gregory Hamman at Toyota AutoNation Cerritos and he made the experience quick and pleasant. Was upfront and understanding of our situation. Would highly recommend purchasing your next vehicle with Gregory. Top notch guy!

Excellent auto service.

Roger ( Service Advisor) was very helpful as always.

I have a 2004 Toyota forerunner, and I needed to take it in for a 12 point inspection, safety check, because I was taking a road trip. During that time, my car was diagnosed with several safety/maintenance issues that I would need to take care of sooner, rather than later. When I was informed of the result of the inspection, the price tag was a little over $800, just to get three of the five items taken care of that day. My service advisor was Gina Dale, and she was very friendly, personable, and interested in providing me with excellent customer service. I spoke to her regarding the amount of the work that needed to be done, and asked her if they had any coupons or specials going that would decrease the total amount due. She talked with me about that, and said that she would see what she could do. When she returned, she’d given me a great discount. In addition, she thought the work would not be completed until the next day, and offered a loaner. In conclusion, although I did not expect these issues with my car, I realized that this work needed to be done. Additionally, Miss Dale was thoughtful enough to offer me a loaner, for my convenience. She was also instrumental in giving me a price that worked within my budget. My car is running well, and I can rest assured that those safety issues were addressed competently. I would return to AutoNation Cerritos and Miss Gina Dale, as my Service Representative, because I was treated very well.

This was my first time buying a new car from Toyota Cerritos and my experience was great. My Sales person Jonathan Lozano made my experience great. Jonathan is helpful, kind, and will answer all your questions. it was thanks to him that I managed get my dream car the Toyota Corolla. Eric McKenzie from finance was great. Eric gets straight to the point and was helpful in answering all my questions. Both Eric and Jonathan made buying my first car experience great. I would recommend asking for the both of them if you are interested in buying a car.

Leo was great in helping us find what we need and working with us to find a deal we want.

Tony and Jarvis were very helpful in getting me an good deal on my purchase and trade-in on my new Tacoma. I also recieved monies back from unused extended warranties that I was unaware of that you were entitled too because of their experience in sales. Overall I am very pleased with my experience at Toyota.

This is our second time purchasing a car at this dealer, and let me say Bijan has made it such a fun process! He makes sure to make it so simple and easy! He managed to help us get a great price for a beautiful Lexus! Not to mention that he was patient enough to show us multiple cars and was super patient with my husband and I while deciding what we truly wanted. He was such a huge help! And made this process so fun and easy! We love our brand new Lexus! Definitely recommend Bijan. He's not like most annoying sales persons he was honest, patient and worked around us instead of making us work around him.

Tom cruze!!! To the rescue!!! I was a bit confused on the vehicle my wife purchased for our family I was trying to understand the final price I needed clarification, tom cruze to the rescue!! He answered all my questions and my doubts Thank God for tom cruise!! Mission accomplished 👍👍👍

Bought 2021 Rav4 XLE here on 11/4 with hassle free. Henry and Mark are excellent and honest to the penny. They really know what they are doing and take good care of the buyer. Highly recommend!

Came today to purchase a corolla for my younger sister and Victor (Toyota Cerritos) my salesperson was super helpful and accommodating throughout the entire process!

I had a great experience at the Toyota Camry Autonation in Cerritos. They had the car that I wanted in stock plus the salesperson that helped me, Mariano Medina, was very patient and knowledgeable. I love my car and would buy from here again. Thank you for a fast and easy process.

Buying a car can be stressful, but Calvin at Autonation made it a lay back experience for us. And everyone there was polite to us, did not have any problems. Going back to buy our Car was easy and the clear choice for us. Eric in financing was excellent and explained every step and benefit to us. Very helpful staff and you don't have to feel like you gotta buy, but as you see and compare you will find the right choice for you there.

AutoNation Toyota Cerritos, CA sold me a VW and promised to get the second ignition key that they claimed was missing. An apparent miscue on their part as they would have to pay $325 to produce the promised key (VW dealers quote that price). And rather than correct their miscue, they have chosen to walk away. Thus AutoNation's understanding of the industry they are working among is not up to par.

Very good service from our service associate. He did a fine job

wonderful friendly service by staff. I was in and out and they took care of my needs asap!! great job and keep it up! another satisfied customer.

My husband and I had been looking for a used 2019 Prius to replace my very old Prius that had 160,000 miles. Our trip to Autonation Toyota in Cerritos this month of October was very fortunate for us. The best part of it was working with salesman Bijan Khounani, a jewel of a salesman. He found us the perfect car, a 2019 Prius LE, he answered every question we had, and he worked hard to get us a very good price for the car we wanted and for turning in my old car. To sum it up, he was business-like, but fun to work with. He and my husband excitedly talked about the recent Lakers’ basketball game they had watched. We needed a second key and he worked to get us a good price on that. We have already told some of our friends about Antonation Toyota and will continue to do so. And, we will certainly tell them about Bijan.

I couldn't have asked for a better car buying experience. Jonathan Lozano's customer service was incredible; he truly went above and beyond. He was kind and patient, always willing to answer any questions I had. He really took the stress out of the whole car buying process. I would highly recommend Jonathan Lozano and Toyota of Cerritos to anyone. Thank you Jonathan for all your help.

My husband and I had been looking for a used 2019 Prius to replace my very old Prius that had 160,000 miles. Our trip to Autonation Toyota in Cerritos this month of October was very fortunate for us. The best part of it was working with salesman Bijan Khounani, a jewel of a salesman. He found us the perfect car, a 2019 Prius LE, he answered every question we had, and he worked hard to get us a very good price for the car we wanted and for turning in my old car. To sum it up, he was business-like, but fun to work with. He and my husband excitedly talked about the recent Lakers? basketball game they had watched. We needed a second key and he worked to get us a good price on that. We have already told some of our friends about Antonation Toyota and will continue to do so. And, we will certainly tell them about Bijan.

Mr. David is good service adviser

I had a great experience buying my new Toyota CHR. After getting the car from another location Henry had it washed,filled with gas and programmed the radio and set up my phone I am loving my new car!

Rodolfo was exceptionally helpful and friendly. From the minute I got there he was straight to the point and assisting me on my truck service.

Smooth transaction with Bijan (sales) and Erick (finance). Helpful and informative. Thank you for making a tedious process easy.

Positive experience and excellent customer service. AutoNation Toyota Cerritos continues to strive for the highest quality customer satisfaction. I would recommend family and friends to AutoNation Toyota Cerritos.

I stopped by to check out new Corolla's and a sales member named Calvin Kalonda assisted me on my search. Calvin was able to find the vehicle that best suited me. It took some time but Calvin was patient and made sure my needs and hopes were met. Thanks Calvin!!!! I also want to Thank Greg for his assistance in making a great deal happen for me.. Amazing customer service, Management and sales staff. A

Great service. I have a warranty so I use it. I really like the service but I think they sell me more service so I pay more. I feel a little taken by this.

Michelle Hernandez has ALWAYS been the consummate professional when dealing with her over the past five years. She always keeps me apprised of the status of my vehicles; look for ways to help me save money; and has a customer-first attitude. I'd highly recommend Michelle and Toyota Cerritos.

Me and my sister had a great experience there the ppl were very friendly and helpful from the salesmen to the financial perso Aubrey and Omar and Bassam

I was very well taken care of by Michelle in the Service Department. I had no appointment, but she was able to quickly and happily answer my questions about my bluetooth connection, and diagnose issues as we sat in my vehicle. Very helpful. Very professional.

Excellent service and customer service . Job well done.

Easy fun and helpful! I highly recommend this dealership

Great service. Very friendly, professional, and personable. All work was done efficiently and quickly. I'd recommend AutoNation Toyota to anyone. 👍👍👍👍

As usual, the service was excellent.

Fabulous customer service!! My salesperson, Kevin, was so kind and helpful and professional, and the finance team, James and Alberto, were very accommodating and worked hard to get me the terms I wanted. Thank you AutoNation Toyota of Cerritos! We love our new vehicle!!

Excellent service, great people, wait is not long at all.

Muy bueno el servicio

There is always friendly staff here. I bought my second car at this location and this time I was helped by Jonathan Lozano. Very helpful! He guided me thru several cars and gave me options on prices and packages. I’m Toyota for life. Any other car I purchase in the future I will come to this Autonation.

My experience with Toyota Autonation in Cerritos is always a 10 in service. I have had my truck for almost 3 years , I have taken my truck for services , replacement of my windshield, And my recall on my vehicle. Many times I have had to take in, they always take care of me. Waiting is never longer than an hour. The dealership is always so busy but they always provide excellent care for my vehicles.

AutoNation Toyota Cerritos took care of my Sienna's fuel pump recall very well. Took it in to service and they were very professional and courteous.

Good service. Done in a timely matter. Thank you

I had a great outcome and experience at this location. I wish I would had bought my husbands car here if I knew how great they are! Comfortable environment, very understanding and patient, and wonderful customer service! Got more than what I intended on coming out with for a LESSER price...THANK YOU NICOLAS MARTINEZ and AutoNation Toyota!👍🏾

Service Department and helpful sales people

very friendly staff and always go the extra mile to ensure you are satisfied

Very good customer service and very good prices, these people go the extra mile for you .

Good service and great employees

Good service and great employees

I was treat with respect by Miranda the sale guy very nice person he did everything to please us.... The negotiations was a little back on forward and the payment was confusing... They should be more clear they don't accept personal checks and the credit card only 5000 per operation.... Besides that was okay. Looking for Miranda he was great.

I?m top to bottom everything was perfect customer service she was great

Great service

They have very capable mechanics and products.

#drivepink One of the best Toyota dealership in town!!!

Gina in service was courteous and professional. My vehicle was done in under 2 hours.

Good car easy financial professional service and a very good deal.

I went in to buy used Honda Fit and I got in touch with George Samor. I asked him to let me know what documents I would need before going there and he helped me all the way to have an easy transaction once i went in. On the day that i went in, i told him i needed to finish the transaction as fast as possible since I had to work and he did his best to make it so. Thanks for helping me buy my first car in a speedy and easy way, and also thanks to Albert (from finance). I would definitely recommend this dealer.

George and Alex were Professional / informative / attentive/ answered all questions/ bestest customer service..pleased with the experience..highly recommend AUTO NATION TOYOTA CERRITOS..drove away with a Toyota with a smile!!!

Great Dealer. David Gray is a great Manager. Still talks to customers.

They are reliable and responsible when taking your car to get service.

The Overall experience was GREAT. I located the car on Cars.com and e-mailed the contact. a short time later they contacted me and I arranged to see the car. A pleasant car shopping experience when I arrived to look and test drive. The staff were very helpful and no pressure at any time.. The buying process was a little confusing with all the paperwork and the waiting it took to actually sit down and agree to all the legal stuff and sigh the papers.

I have purchased two cars at AutoNation Toyota Cerritos and both experiences have been delightful! Also, when I go in to get car maintenance everything is quick, easy and to the point.

Concerned about having to take my car in for service during a pandemic. However, I was assured all precautions would be taken while servicing my car, and they did. Very pleased and grateful.

What I love about this place is that you can schedule your appointment online (or via phone) in advance. They offer shuttle or a nice waiting area. They used to have coffee, now due to COVID it is not available any more. Customer service is very good, prompt and efficient. I am not a car pro, so usually they explain things to me in a way I can understand and make decision basing upon that.

Very Prompt, easy to reach out the REP, good customer service

great place to buy a car.

My car did not want to start so when I had my car started I took my car to Toyota in Cerritos. I did not have an appointment. Christian the service provider took care of my concerns. He was very helpful. Explained to me what the procedure were. I was taken care of quickly. I was very happy. Thank you!!

Repairs were done quickly and correctly as well as any recalls on my vehicle. Minimal waiting time to leave and pick up my car. I would recommend Toyota of Cerritos.

They kept my car for one whole week and didn’t even offer a loaner. I initially got an apt and dropped It off 7/7/20 at 8:40 AM and took in my 2019 Toyota Camry SE that I bought there like a few months ago (btw Daniel from the sales department is great, I’m happy with the sales department). I went back home & they said they’d call me 3-4 hours once it’s diagnosed. I don’t like to be that Karen who is always on top of people so I waited 5 hours and I called to ask for an update. I couldn’t reach Bianca, the person that was assisting me. So another person checked the system and told me they were still working on it. I waited another hour. Tried calling again and I couldn’t get ahold of the person who was taking care of my car. I ended up having to ask for a ride to get to them to get another update. At this point 6 hours had passed. They ended up telling me that there was a bunch of sand on top of the motor and was asked if I replaced the bumper in an accusing tone. She then proceeded to tell me that they wouldn’t cover anything that I did to cause damage on the car. I got the car about 2 months ago. I’ve just driven it home and to work on pavement. I’m pretty darn pissed off that after just 2 months of having the car with 10k miles only on it and I’m having problems already on top of that get sort of accused of doing something to MY car and basically tell me that they won’t be liable for any damage caused. Btw I’m paying auto nation insurance & warranty for service and maintenance . Not only that but they couldn’t even pinpoint the diagnosis and basically told me that I had to leave it over night. Basically they didn’t even look at it and I’m thinking it’s because I have warranty with them. Let’s see what they say tomorrow once they actually diagnose it. Maybe then I’ll change my review. Update: Last thing we were told 2 days ago was that it might be the fuel pump so they would change that and see if that can fix the possible issue and nothing has gotten fixed and I still don’t have a proper diagnosis it’s 7/10/20. There’s a lack of communication and it seems like THEY BLOCKED MY BOYFRIEND’S NUMBER since he has been trying to contact Bianca. I kinda figured because I called through my phone and a desk representative answered right away and took a message for me to give to Bianca. When my boyfriend calls from his phone every time it goes to voicemail. NOBODY WAS ABLE TO GIVE ME AN UPDATE ON THE CAR. My boyfriend has been the one who has had to call in order to get an update on our car. & even so there’s not really any progress with the car. They are just horrible and a total nightmare. We are car less and still have to go to work and they don’t even communicate anything. We are lost completely lost as to what’s going on and what we should do. We will probably just pick up our car tomorrow and take it to another Toyota Auto Nation dealer because Toyota Cerritos service department is a total nightmare. End of story: IT WAS A RECALL THAT THEY ALREADY KNEW ABOUT! It was the fuel pump and they got “back ordered” and they kept the car for one full week. Never offered a loaner. I missed work twice because they would never answer the phone or call. When I asked for a loaner they put me on a waiting list. Just don’t get your service here.

Work completed fine but no one called and shop closed before the vehicle could be picked up causing me to miss work. Also no one would answer the phone when I called several times.

Quick service and straight forward which makes buying go smoother unlike many dealerships when they would nickel and dime you on even for the air you breathe inside their building probably

I waited for a long period of time. They performed diagnostic on my car and found out sensor on right passenger tire needs to be replaced and they did a smog check. Car checked in time was 10:30 AM, I got my car at almost 4:30 PM🤨

Had a great experience per usual getting my car serviced. Quick, easy, and friendly customer service!

Jordan and Ahmad were the dream team at Autonation! We had previously been to three other Southern California Toyota dealers and ultimately purchased our new 2020 RAV4 from Autonation. We had told Jordan exactly what we wanted in the vehicle and he delivered. Ahmad was also very helpful and thorough in explaining the new technological features of the car.

Great prices and great sales team.

Brought vehicle to be repaired had a minor problem with what was repaired, but David who handled everything resolved issue very professionally

Even with C-19 Service with great wait time was long but service was great

My service advisor Armando Garcia was great. He was very helpful and honest. I appreciate the great customer service.

It was a mixed experience buying our new Toyota Camry hybrid. They brought the car in the color I wanted from another dealership but due to miscommunication between us and the sales manager we couldn?t strike a deal on the first day. However we were called again by them two days later and we were able to come to a price agreeable by both parties. Rudy helped us out the most. He listened, and worked hard for us. Aaron took good care of us as well and overall we are very satisfied with the service provided. Thank you Auto Nation Cerritos.

Good experience. Staff helpful. Drop off and pick up went well.

Being forced to purchase a replacement vehicle for my trusty Toyota Camry that had done its job for the last 15 years, I went into this already highly apprehensive. Initially looking at a pre-owned 2019 Corolla, by some quite unexpected variables that ultimately worked in my favor I was able to drive off in a new 2020. As a individual woman on her own, I expected to be muscle-armed by my sales team. That didn't happen, much to my surprise. Not only did the transaction go at a pace I was comfortable with, I had control over how the entire discussion went - from insisting that an initial test drive wasn't going to sell me the car to crunching the numbers resulting ultimately in my budgetary capability & satisfaction. Shoutout to Robbie C & James Y for making the entire experience more pleasurable than I would have dared believe going into it. You have a very happy Toyota customer for life!

Service experience was amazing. My service advisor Gina was very professional and helpful. Gina took care of my factory warranty, 35k service, and took care of a tire issue at no charge . The only thing I wish was better was the customer WiFi which is not secured. I couldn?t get good reception from my cell phone provider while in the customer waiting area.

Adolfo has been our service agent for 5 years. Always great customer service, he is very attentive and very helpful.

I always look forward to my visit with service advisor Claudia N. Claudia has been s so helpful and professional in taking care of me and all of my cars service needs. Claudia always keeps me informed of any/all promos and discounts that are available to me. Claudia gets 5 stars for all she does for me (and my car).

I purchased my car from their online team spcifically Henry Rodriguez! He was great! Made the process go super smooth and when I came in to finalize the deal he had everthing ready to go so I was in and out super fast!

This was my second time in for service after buying my car. No problems made an appointment the second time. Was completed when scheduled or a little before.

Excellent experience! I went in for one thing. They advised me about a covered warranty. The service was completed quickly. It didn't cost me anything and the car seems to run better.

Good, fast and professional service. Friend too. Thank you so much

Despite some of the bad reviews, my experience was GREAT from the time I stepped into their place until the time I left with my new car, and I was really surprised by the fact that whole process didn’t take long at all, Salman was wonderful, I was very happy. 😃

Beautiful cars , nice people to work with . Daniel Kim was fantastic and went above and beyond.🤗

Excellent customer service. Everyone was very helpful and friendly. I really appreciate everything Kevin Plate did to help me get the car I wanted.

Overall good service, friendly employees would definitely come back to this facility for future services

Great service as always. Everyone is very polite. I would highly recommend Autonation of Cerrit

Service for my car was done a lot faster than predicted. All the questions I had were answered very professionally.

Open door policy...amazing staffs and always a get-go. I knew to always find the right person that gives you a great vibe. I had a great feeling about LewisJ and knew we would hit it off. He’s friendly, listens to your stories, and just a fantastic human being who cares. Most sales person comes to you as soon as you get out of the car and say, “let me show you some cars” but LewisJ builds a rapport with you first. He wasn’t about selling a car or showing me cars right away. He listens and is very dedicated. The services is big, you can just about find anything you need. This marks my third time at Cerritos in “buying” a car mode in the last 11 years. The first two were family members who bought their cars and I went with them. Ever since that, we never went anywhere else. Even if we do go for service or doing something small there will be times where you might not have a good experience. But you learn from that and make it better next time. Not that it has happen yet at Cerritos. I remember I had a somewhat bad experience at other Toyota’s in different cities. Which makes me now and forever to always go to Cerritos, especially to get it service in the future.

Very good service, I really liked the service they gave me, in the purchase of my new C-HR 2020, the seller Zee Ziad,excellent service

Michelle in service is always informative she has great customer service, I?m always treated so well.

Very nice place, good prices and friendly staff. I found the car I wanted on auto trader, sent my info and got a call back in one minute.

Easy to drive, so nice car. My wife loves this car. Thank you.

Excellent service for my 2014 toyota 4 runner . Service advisor was good

My experience is always good with Toyota of Cerritos mostly because roger helps me all the time.

Justin Painter is one of the best car salesman I have ever encountered. He is professional, knowledgeable, and attended all of my family's needs. He wasn't pushy at all but rather concise and pleasant to be around. I truly felt that he kept my family's best interest as priority the entire time. I was absolutely sure before the end of my transaction that I had made the best decision by choosing to purchase my new 2019 Toyota Highlander XLE AWD. I highly recommend AutoNation Toyota Cerritos and a must if you can get him... Justin Painter.

Justin was great! Thank you for the new Prius Prime!

Salesmen are very professional, want to work with amd for you.

Had a great buying experience last evening working with sales representative Sam Aghmaghani. Got a 2020 Toyota Corolla at a great price. Took the car back today so Sam could show hubby and I how to work the screen and all the standard accessories. Would recommend this dealer and Sam anytime.

Our sales guy was Leo and he was very professional and not pushy at all. I would recommend looking for him when you buy your next car.

Least amount of buying hassle of any dealerships. Very professional!

It was an easy and very helpful process from my salesmen Ismael. He helped me get the best offer for my Toyota Corolla and was very patient, super nice.

Great experience buying a new car. Would def recommend

They made it easy and very helpful.

My 2015 Highlander was totaled two week ago and I hated going back to buy a new car with my specs. To my surprise, Justin Painter at Auto Nation Cerritos made the buy stressful free and I really enjoyed the process. Great team and very accommodating!

It was a fast and easy purchase. Hands down i recommend it wont be disappointed

Had a great customer service experience with Manny Galindo. He made sure to find the car I was really wanted.

Great experience. Second brand new vehicle purchased within two years.

Miguel in the service department is great. He?s honest and knowledgeable about what my vehicle needs. I only go there because he?s there!

they are the best in the industry

I was happy over all. My advisor was friendly and helpful. The waiting lounge is clean and the tv helps to make the wait not boring.

They’re pretty accurate re costs. Time estimates are also good. The waiting area could be improved. They retrieve the vehicles quickly.

the lady that assisted me was very pleasant and explained everything in detail.

Leo provided great customer service. The paperwork process was quick.

These folks go out of their way to help and do the best thing. I have been pleasantly surprised at the best customer service ever!

From the start to finish, we were served with great and friendly personnel. Ziad Elrifai was our salesman very friendly and helpful and kind. And also our finance person was very friendly and helpful trying to do his best. Over all very pleased with the service. Thank you for both.

Professional team and cooperative staff

Very professional and we’re very honest with my car’s needs. Great customer service and value!

fast and efficient service. also very professional customer service. always helpful

I was in and out in no time. Very professional staff and mechanics who are knowledgeable about what they are doing.

Had a great experience. They helped me purchase a brand new car, it was easy, quick and no bs, straight forward. Hussein Kassfy was awesome on getting things done quick and explained everything. Also the finance guy Theodore was excellent.

Friendly staff, straightforward, model we was looking for was available and of course price is reasonable.

My experience getting my car serviced here was overall satisfactory; I was promptly assisted and well advised. Making an appointment was incredibly easy, the customer service was friendly and helpful, and my car was taken care of in a quick timely manner. I would highly recommend this facility for service repairs as well as Jairo as a good service representative.

Great experience, fast repair service!! I?m very satisfied with the service. The person that helped me pointed out important car problems that needed to be taken care of asap; and I?ve been declining in my past services.

From the time I walked in to look at a car, purchase it and then return for follow up to complete my purchase I was treated with kindness and respect. Thank you so much Ahmed, Daniel, Mehir and Michelle.

It is an awesome place were buying is easy. And everyone is amazing they make you feel at home. Merry Christmas Cerritos Toyota Autonation your the best.🎄🥇

We purchased our vehicle from this dealership and have been servicing it here as well. Customer service is always excellent as are the facilities. Waiting room is always clean and comfortable.

The people working there are really nice and very attentive

We were buying my son's first car - a used Toyota Camry - and our buying experience was great! Very important - an impressive selection of vehicles to choose from like at no other dealership in SoCal. No pressure, professional, friendly approach by our sales person Salman Bickiya helped us locate the Toyota that met our requirements. From visual inspection, to test drive, to arranging financing and finalizing sales contract took us less than about three hours and was totally stress free. Part of the deal was replacement of the windshield which was done within two days. We were regularly updated of the progress, which was really helpful. When it turned out that there was no spare key with the car that we chose, the sales team responded literally within minutes to our request to provide the spare key as part of the sales contract - no extra fees. Next day my son picked up the spare key. No sale is the same and there will be issues, especially when you deal with buying a used vehicle, but what impressed me was that whatever came up during our visit to AutoNation Toyota Cerritos dealership was resolved professionally, promptly and to our total satisfaction. I really can't think of anything negative from our experience at the dealership.

Went in for an unexpected appointment due to my check engine light coming on. I was met by very knowledgeable and courteous staff. The repair was completed in a few hours and I was given a loaner car at no cost. Top knot has folks here.

I am extremely happy with the service conducted by Dominick. Overall service was excellent.

My experience with Henry Rodriguez through the sales process is what will keep me as a loyal customer. It was his approachability, genuineness, and integrity that made me want to do business with your dealership. I went through 6 dealerships and encountered several salesmen, but none came close to Henry?s professionalism. AutoNation Toyota Cerritos will definitely keep me as a loyal customer as long as you have staffs like Henry.

I have gotten 3 Cars from this place and it's always a pleasure doing business with them.

the salesman who help me when I purchase my car was Omar he was very helpful very knowledgeable he wasn't trying to rush me in a vehicle Omar made sure that I was comfortable with the monthly payments I end up getting a 2019 Toyota Camry.... 😁

I had my car repaired here and they were so accommodating and helpful. The repairs were completed sooner than expected and went very smoothly.

For my 70,000 mile service, Braulio took excellent and quick care of everything. It's always a pleasure to have my car maintained by Toyota Cerritos.

I had a great experience, everyone so helpful especially sales person Daniel solorzano.

Our family recently ditched another luxury brand vehicle for our new 2020 Prius Plugin Hybrid and I have to say, this has been one of the best buying experiences I've ever had. Both Kevin's (Naderi and D. Plate) made our experience completely painless from the negotiation standpoint as well as helping us choose what options we were looking for in our next vehicle. After deciding on which vehicle we wanted to purchase the dealership even setup a car delivery time and date that adjusted to our schedule which completely eliminated the need for us waste half a day down at the dealership. This perk alone was amazing as we all know how long buying a car can actually take once you have your mind made up. We will definitely be coming back for our family SUV purchase soon. Thank you Autonation Toyota Cerritos

Bought a mint 2017 Toyota Camry SE and got a great deal. From start to finish, Adam was awesome in showing me all of the features, accessories, and how the car drives. He made the whole process easy and straight to the point without any pressure, nonsense, runaround, or time wasted. I was in and out in less than two hours, so they know how to take good care of their customers. If you’re in the market for a Toyota, or any other car they have on the lot, give this awesome dealer a look, and ask for Adam, he’ll hook you up! I’d also like to give the rest of the staff a very special thanks and shoutout - all of them were extremely polite, professional, and welcoming. Highly recommend this dealer and it’s staff.

Bought a mint 2017 Toyota Camry SE and got a great deal. From start to finish, Adam was awesome in showing me all of the features, accessories, and how the car drives. He made the whole process easy and straight to the point without any pressure, nonsense, runaround, or time wasted. I was in and out in less than two hours, so they know how to take good care of their customers. If you?re in the market for a Toyota, or any other car they have on the lot, check this place out, and ask for Adam, he?ll hook you up! I?d also like to give the rest of the staff a very special thanks and shoutout - all of them were extremely polite, professional, and welcoming. Highly recommend this dealer and it?s staff.

Ali give us a good deal and good customer service. He tried his best so that we?ll be able to buy the car we want.

They are courteous, very knowledgeable & efficient. I will take my car there again in the future!

service was great by the service writer and got me out of there under the time I was told.

Yes I recommend this place the salesman Zee answered all my question and showed me the difference between one and another vehicle that I was purchasing. Great salesman he knows he’s Tacomas

Buena experiencia por parte de las dos personas que me atendieron muy amables Rudy mazas y el vendedor muchas gracias

Morrie was the best! I told my friends that he is the one to go to at AutoNation.

Carlos Lopez was very courteous and patient in answering all my questions when he was doing the paper work for my car. He has great people skills. These are the kind of people we need to bring customers back.

Professional and efficient is the best way to describe Cerritos Toyota's service area. Check-in was easy and fast, the paperwork was done in minutes and the maintenance on my 4Runner was done in the estimated time.

the internet buying Process was quick and easy especially since I was looking to replace the same make and model of car that I previously had

Very friendly and helpful staff! They completed my service check quickly.

Had an amazing experience at Autonation of Cerritos. Henry Rodriguez helped us with purchasing our new Tacoma. He was so helpful, patient, and understanding. It was definitely one of the best car buying experiences ever. Would highly recommend this dealer, but most importantly would highly recommend Henry. Thank you Henry, you are truly the best!

Had an amazing experience at Autonation. Henry Rodriguez helped us with purchasing our new Tacoma. He was so helpful, patient, and understanding. It was definitely one of the best car buying experiences ever. Would highly recommend this dealer, but most importantly would highly recommend Henry. Thank you Henry, you are truly the best!

Great experience! David was awesome and he helped us get our dream car with little hassle

Car purchasing was very quick and easy. I got what i wanted with very goood pricing. Very satisfied.

I did come in without an appointment, so I had a two hour wait, however, I was aware that it could take some time.

Great experience buying the car. I all ready knew what I wanted and what a good price was. We came in with that information and said if you can beat this price we have a deal. They made us a great offer no hassling, got out of there in under three hours. Everyone was super helpful and nice. I had to make an appointment to come back and get a blemish fixed and again everyone was great. They even got me a rental car to meet my specific needs while I waited a couple days for the repair. I highly recommend Autonatiion.

Their good attention to the customer auto needs.

Best dealership. Their employees are nice and their place is clean. I will recommend this dealership to my friends and other people. Thank you AUTONATION

The sales associate Axel, CFS manager Daniel, and sales manager Carla are extremely friendly and showed their professionalism during the whole buying process. Thumbs up to each one of them!

We have purchased two cars from Cerritos Toyota Autonation and we were happy with our first and extremely happy with our second. The sales associate Salman , made the process very easy, showed us our options, helped us with our trade in, and ALL the many questions we had. For both of our cars we always use the dealership for any service. Adolfo has been our Service Advisor for both cars. Adolfo is excellent in letting us know what is needed to be done, the cost , and the time involved. He is very patient with all of our questions and concerns, very courteous and professional. We feel very assured that our car is in excellent hands.

Not a lot to say - they did a great job and the service reps were courteous and efficient. Overall very positive experience.

it only took 10 minutes to check my car in.. Bianca is amazing she was the one that help me out very smooth transaction thanks Bianca

They always keep my car running great! They didn?t have the part that day so they gave me a free loaner car. Their services are great

I wanted to go to a dealership that was close to me. This was an easy fast experience.

I was able to easily schedule my 25K service online for the next day. When I arrived, I was promptly greeted and then waited only a few minutes before a service advisor began to process my service. Although my service advisor mistakenly informed me that my 25K service was complimentary, she honored it and I was not charged for the service. She reviewed the findings noted by the service technician and asked if I wanted to schedule my next service before I left. The waiting area is large with plenty of seats, several television screens to watch and a separate area for those that want to do work in quiet. Check out and pick up of my vehicle was quick and easy. One issue they could improve on is the speed of service - it took 2 hours for the 25K service (which included the multi-point inspection and tire rotation but no oil change). Overall, this was a pleasant and stress free experience.

Great customer service, friendly staff. Have a great waiting room with WiFi and co for table chairs to wait for your vehicle ?

Was a great buying experience. Albert the salesperson was very detailed and answered all our questions. Explained all the options for leasing/buying. The whole process took less time than expected.

Auto Nation Cerritos is # 1 in the Nation... they are very helpful

I received excellent customer service when I took my car in for service. Carlos helped me a lot.

An excellent dealership in a highly competitive environment situated at the center of Cerritos Auto Square. Sami, e-Commerce Sales responded promptly to the internet contact and the meeting was arranged. We were treated to outstanding customer service skills that were genuine. The test drive and conversation actually seemed as if we were taking a spin with a friend. We were then introduced to Aaron, Financial Manager, assisting us and presenting us with excellent choices and alternatives. He treated this old man with respect and assisted us in every way with professionalism. The entire experience was made enjoyable and we look forward to continuing the relationship in the future.

All of there services. They are very attentive to your needs.

I was able to do all my shopping online and knew the price when I arrived at their Cerritos dealership. All I needed to do was to test drive the car. The entire process was painless.

Great Car buying experience! No pressure or hidden pricing. I recently bought a Tacoma here from Ahmad Alassadi. Ahmad and the rest of the sales staff was super helpful and attentive making the transaction as easy a possible.

Over all great service and value

Great service. Carry on and keep it up.

Great Customer Service and Service Advisor, Sean is honest and courteous

Great experience at Toyota in Cerritos! Zee Elrifai was our sales agent and was informative, respectful and no pressure on the purchase of our vehicle. He took the time to meet all our needs. I have been working in customer service for 30 years and these guys do it right. They have earned a loyal customer.

Had an appointment for service. It was Fast and simple.

Rep, Gordon was most accommodating. It?s great to work with representatives that understand customer service and proper business etiquette. Straight forward and honest price matching.

Leo was a great salesperson... very helpful. Answered all my questions up front without any sales pressure...

George Samor was super awesome in helping me purchase my 2020 4 Runner. No pushy sales, just friendly and wanted to help. Also helped explain the new larger screen tech system inside. Was in and out of the dealership in no time at all . . .

I love my new car. Everyone was super helpful and walking me step by step on my new car process.

The folks at Toyota of Cerritos are pleasant to deal with and they’ve always took good care of me. This is my third vehicle from them and I would come back here when I need another.

its cleanliness friendly people there knowledgeable the only thing this service department is very slow

Good cars and very good customer services

Carlos was awesome!! Great customer service!! He was professional and understanding.

Hello, I recently serviced my car at your dealership Autonation Toyota Cerritos, your establishment was impeccable, your employees were cordial and friendly, and your snack corner was a joy; but Mr. Miguel Moran was absolutely outstanding, he made sure that our experience at your dealership was smooth, quick, informative and enjoyable; we were very impressed by all his knowledge, professionalism, attentiveness and willingness to help. We?ll most definitely come back to Autonation Toyota Cerritos and do our car services with Mr. Miguel Moran. Thank you so much.

I felt like the services and sales rep, Ray, did a wonderful job in selling me a high quality car that I am very happy with.

Friends and relatives for car buying

Excellent customer attention from Mr. Bikiya, definitely will send referrals his way every time I can

Very good customer service and Bianca was very helpful on my visit.

Great people and service Alexis was are car sales person and she worked hard to get us a great deal so we could walk out of their with a car that we really wanted.

Great experience purchesing my daughter's new car.

Albert New is a a very caring and knowledgeable about all the cars My daughter made the right decision when Albert New shown her different cars to choose ?now she is very happy and believed she made the right choice Thank You Albert New ?

I had purchased a new Camry SE. I got the best deal in town. I am glad that I got the car from this place.

Nicolas the internet salesperson worked hard to get a deal that worked. Behzar the finance guy was easy to work with. All good!

Best experience ever. It’s been couple of months now trying to find a good car, I walked in Toyotta AutoNation Cerritos and I met Mark Youssef. Since all dealers were busy trying to sell their cars Mark was the only one who listened to me trying to know my needs. He was so professional and offered me corolla 2020 with a deal that fit me. For the first time leasing was easy with them and the process was well organised. I figured out the problem was not the process it’s just about finding the right place Totally recommended and don’t forget to ask about Mark Youssef

We purchase a new car for Labor Day and we had a great experience. The staff was friendly and they were not pushy. I always go back to this dealership they are always pleasant to do business with! Glenda

Easy transaction. Matt made the experience easy and fun. He worked hard getting us the price we wanted. Thank you Matt. Internet Sales Best!!!

Zee was very helpful, kind and patient. We loved the experience we had.

Best place to buy a new car or truck. The staff that they have are great, very helpful , and willing to work with you. The service department super. Very friendly and helpful. I give them , from 1 to 10, it would be a 10. job well done. thank you

on time customer service. Carlos was my service rep & very informative & friendly talks about the Dodgers game. Thanks for being a supportive fan as well.

The customer service, the willingness to work out on price and the opportunity to get the best financing available

I'm a pretty advanced do it yourselfer...head gaskets, clutches, struts., etc. But stuff like tires, alignments and the rare occasion I can't do the repair myself I always use AutoNation Cerritos Toyota. I have been a customer of there parts dept. for at least 10 years and over the last few years been using there service dept. more and more often. As much as I appreciate the professionalism of the Service Writer it's the quality of service and repairs done by the mechanics that keeps me coming back. Sure it cost a little more but the service is done right the first time with OEM parts. I only trust my Toyota cars and trucks at AutoNation Toyota

Bought my new rav 4 there, they were great. My salesman was Ernie, which was great, very informative and helpful. No preasure took time with me showing the vehicle and going over everything with me. The whole experience was great.

wonderful costumer service

Definitely buy from Toyota Cerritos and approach Shamir the Indian Sales person gives you excellent information of the cars features and helps to give the best deal to customer satisfaction. we had excellent experience and sold us corrola to our needs with best price. Team of Toyota Cerritos is professional and helpful in dealing. Thanks every one.

great experience!! price was a bit higher than agreed upon at pick up but the Mgr made it right with no hassle!! FJ running much smoother after her 100k service. totally worth it!!

To be honest with you we set up a few vehicles to test drive on Saturday with Kevin that didnt go so well. didnt feel like he was giving us his full attention. he had way too many other obligations to attend to. So we left. Went to our bank and other dealerships. But eventually came back a couple of hrs later thanx to our bank Southland Credit Union who put us into contact with Jordan... and first off let me say thanx to my bank Southland credit union they were literally was with us every step of the way... Jordan who then put us into contact with Ahmad who took great care of us from start to finish. he was extremely patient, listened to what we wanted, and moved so many cars around. 2 days of a car shopping experience and we walked away with a car we love. 2019 Rav4 hybrid Limited. Thank you to David (he a military veteran) he was amazing. he helped us with test driving the car (since we got there 2 hrs before Ahmad shift started) David knew SOOOOOOO much about the car inside and out. I really hope he also gets credited cause he literally saved the day... if not I would have went home with my old car and not brought anything... everyone there at Cerritos Auto Nation was great. Even Paul who I'm sorry had to redo so much paperwork (that was my fault) anyway... I know this is a long review that I didnt plan on writing.... thank you to Ahmad and David for helping me to have such a wonderful buying experience and the best part me walking away with a car I absolutely love, feel safe driving with my kids, and did I mention I love me car?

the oil change service was fast but no car wash like other car dealers.

Service was great! On Time and there was no waiting to pick it up. In and out quickly.

after I dropped my keys, the fob shattered into several pieces and I was away from my local Toyota dealer where I usually service my car so I used Google search to locate the nearest dealership which was AutoNation. I made an appointment and when I arrived was greeted immediately by service personnel who notified my service advisor and was treated better than I expected. I explained the reason for my visit was directed to his office service paperwork completed and was informed the programming for my new key would take a couple of hours. I could expect a call at 1000. i was notified at 0918 returned to the service area and picked up my car. the only difficulty i had was locating the cashier to pay. all in alli was more than satisfied.

They doing great jobs and on timely manner.

Great service, service advisor fantastic, always informed with up to the date information on my vehicle

it has very good service.

The great service they offer.

This is my fifth car that says a lot about the service Simply said “the best”!

The staffs are wonderful very accommodating excellent customer service

Friendly and knowledgeable staff and good service.

Excellent service and friendly staffs.

The experience was magical! I thought, I wanted a "previously owner" Toyota, since I owned 2, since 1998. The stars must have been aligned, since I had the luck of meeting Salesman Steve Mejia, on Saturday, 06/22/2019! Steve is efficient, engaging and he actually listened to everything I said. I drove a "previously owned" car and was just about ready to sign on the dotted line(s)! Then I asked to see brand new Toyota Camry. Well, needless to say that, I took it for a spin and fell in love!!! Not once, did Steve make me feel pressured, instead, I felt calm and confident in my decision, then purchased my very first BRAND SPANKING NEW, 2019 Toyota Camry!! The staff, in general, made my buying experience perfect! Great price, Great Car, and my Great Salesman, Steve Mejia! To all my friends, in the Southern California area, if you're considering getting a car, truck or SUV, I recommend, Autonation Toyota Cerritos. You know Me, this New Yorker would never "steer" you wrong. You owe it to yourself to see Steve Mejia, at Autonation Toyota Cerritos, because of his exemplary service!!!⭐️⭐️⭐️⭐️⭐️

Great Service! Nice Waiting Room!

They are polite while they take your money. They seemingly did good work, and their service advisor, Pedro, is a very fine, young gentlemen. He was very kind to this old man.

I worked with Leo in the Fleet Department and it was the best buying experience I have ever had. I wouldn’t hesitate in recommending Leo and that team to anyone looking for a new car!

They have the best patients to show you all you need and want to get a good deal and appreciation.

I can make an appointment instead of competing to be first in line.

My service advisor Gina did a great job. Her focus on customer service was her top priority!! The entire service team does a great job as well.

I love this Place thank you so much for your Service

Bought a new 2019 Camry here’s my recommendation for AutoNation... Don’t ever get rid of or let go Eric McKenzie or Syed Donado these guys are awesome. 2nd time experience with Syed who is extremely personably he makes you feel like you’ve known him forever, you never get the feeling you’re with a salesman but just hanging out with a good friend. Eric in financing is extremely easy to talk with, his engaging personality creates the kind of atmosphere that makes you feel comfortable and safe, these two I would invite over to my house for family gatherings that how comfortable we were. If I could buy a car every day I would do so from these two at Cerritos AutoNation truly the best car buying experience ever. This review was five months ago... We bought a 2019 Highlander and Syed Donado was our sales rep. He gave us the best service we have ever experienced in our long history of owning Toyota’s. He’s a lot of fun and extremely easy to work with. You need a salesman his the one!

Had a great car buying experience! Sam was amazing and went above and beyond to make us happy! I truly enjoyed working with him and would recommend everyone to him. He is honest, friendly, professional, and a joy to work with. I also worked with Fred and Mark (financial) who were great! Thank you Sam for everything!

Great help from advisor, Gina Dale. She really made the experience easy!

I wasn’t sure if I had a bad alternator or a bad battery. The battery was less than 4 yrs old. I called around to a few places to get pricing and warranties and chose AutoNation Toyota of Cerritos. I didn’t have an appointment but Rick from “Quick Service” wrote up my ticket and took my car to the service area. Jason, the service manager, checked my vehicle and quickly diagnosed a bad battery. Even though the battery still had a few months on it’s warranty from a different company, I decided to stay with AutoNation. I got a better price and warranty than I did from the other three places I had called. I was in and out in no time and they didn’t try to sell me on a new alternator. Thank you to Rick and Jason for friendly, fast, honest service. My Scion starts and runs like a champ.

about their hospitality and they are very punctual

The salesman was very knowledgeable.

Ray was very nice didn’t feel pressured 👍🏽👍🏽

We worked with David Gozo, what a spectacular experience. I have never felt good after leaving a car dealership. But Saturday was a great experience. I never felt pressured only supported. The level of knowledge was excellent. I would go back over and over again. Highly recommend this dealer and the David

I had a great experience with your dealership. I was not going to purchase a Toyota because I had my last one stolen. But your representative was so nice and assuring that technology has charged since the 70’s. Just the information your service give and the caring of how you feel.

Taking our car in for emergency service turned out to be a great experience. Very friendly staff and took care of everything quickly.

Our car dealer, Hector Arreguin, was very helpful in helping us decide whether or not we really wanted the car we had our eye on . I believe he did a good job throughout the whole process and it made it a lot easier on me and I think I will definitely go back in the future.

The salesman, (Axel Perez) He is the best!

It was a pleasant experience. The process was easy and quick.

Amazing from start to finish! Kevin Plate was outstanding and I will be sending all of my friends to him for their new car needs!

This is a very good dealer

great customer service as well the financial dept was awesome in making are dreams come true

I am really satisfied with the service. Everything was quick and straightforward. The agents are very nice and helpful.

Prompt and courteous service

The service advisors like Juan Benitez and Michelle Hernandez have an excellent fund or knowledge and they are very attentive to my needs and requests. I have been very pleased with their care of my vehicle. I always receive a detailed explanation of their findings and the repairs. I always feel like they are functioning in my best interests.

Their inventory is huge so there is little chance you won't find the vehicle you want. Helpful caring staff. They were all concerned about my time when I really didn't care bcuz it was a Sunday and their dealership is clean and comfortable. I even got a Free lunch, yes a free lunch.

I had been shopping around for several weeks some of the places that I went were extremely stressful but when I got to I donation from start to finish everything was no pressure I did finally get my car and I'm so pleased with it

I would like to thank Gordon Li of AutoNation Toyota of Cerritos for his superb service during my visit.

Truly an amazing experience, was in and out in no time. The customer service was like no other and the price that I got for my vehicle was amazing. Beating all competition! truly felt at home and proud to be a part of the autonation family now.

Large Dealership, Great Pricing & Great Customer Service.

I was greeted quickly by Miguel. He explained everything that would be done, got my information quickly and my car was ready within an hour. Miguel sent me a text letting me know when my car was ready and what all had been completed. Lastly, he walked me to the cashier and helped me get checked out and on my way. The experience was easy and stress-free!

Cerritos Toyota is Awesome!

they're very friendly , very helpful, they were able to accommodate to my schedule.. thank you so much

Carlos Lopez assisted me with my 2013 Toyota Tacoma after Check Engine lights went off! He gave me piece of mind when I left my truck there and within a few hours My car was ready and I paid nothing out of pocket! He made sure to find all possibilities available to get my truck fixed! Thank you!! You made my day!!!!!

great friendly service, and I got the best price around. there were able to beat the competition at Longo Toyota. Thank you guys!

Customer service is the best I highly recommend Rudy to family, friends, and anyone that is looking to buy a car. Set up an appointment with him awhile back when I started looking for a car. He not once called me to pressure me to buy he respected my situation before my appointment. When we finally met up with him to buy greeted us with a smile and made us feel very welcomed and made us feel part of the family. He was very helpful and had great knowledge f the Camry that we were looking for. During the process never pressures us into making a desiscion was very respectful and patient with us. During the wait for finance he constantly came to us and asked we needed anything just ask him. He was very polite and respectful thought out the process. Rudy and Toyota of Cerritos are the best. Left very happy and would definetly return for another car

they were great, not pushy, informative & gave us the best deal! Mahir went above & beyond with our financing

Great service! Customer service is top notch. Had the seller up and down because we weren’t decided on what to get and he didn’t have a problem. Always had a happy look very willing to accommodate. I would definitely recommend Mr. Brian Gonzalez. Great attitude. If ever looking for a Toyota it’s must to go and see him. Thank you everything. Wife loves the car!

There service great service

I was leery of buying a Toyota because of all the recalls but this was a Air Bag Recall they had the part & were fast & professional. Not to sound like a ad but I love my 4 Runner !!

great service experience, quick turnaround

Completely satisfied with the service...thank you so much AutoNation Toyota Cerritos

Service center and staff are awesome and tell you exactly what is wrong and gives you options to work with.

Really good experience here at Toyota Cerritos auto nation . Ricky was my service advisor and he did a great job at helping us out and making the experience very easy ! Thank you Ricky !

The knowledgeable personnel and personal attention in finding the correct car for me.

The service people who greet you when you arrive are fantastic, they answer your all your questions, try to make your visit as comfortable as possible.

Service center and staff are awesome and tell you exactly what is wrong and gives you options to work with.

Great service and very friendly service agents.

Everything is there and everyone is friendly!

nice place to get service.

👍🏻Great service!! Very friendly staff👏🏻

Great service and follow up except they didn't have all the parts on hand to resolve a recall item after being called in to remedy the recall

When I had a problem, the manager Kevin and the used car manager, Fred were both very helpful immediately and arranged to take care of me without delay. They did not take unfair advantage of an old lady and everything was done perfectly. I definitely recommend AutoNation Toyota to all my friends, neighbors and family because of the great service and kind consideration. My thanks too to Michelle and the service dept. for their efficient and prompt help. Eileen Fishman

They are very helpful, look out for what your needs are and help you get exactly what you want. Very professional and respectful. I recommend the quick service.

i struck a great deal on two Tacoma's and the customer service was excellent, finance Manager was quick and efficient, and overall process was a great experience. If you are in the market for a Toyota, go to Toyota of Cerritos!

Gina in Service Dept. was extraodinary, caring, professional!

Good service and good communication

Have always gotten great service since I purchased my vehicle in 2013.

Gina was such a great help!! Thank you for your service and getting me in and out. You made everything so uncomplicated

Service advisor was friendly and other employees were courteous. Service work was done in a tinely manner. Highly recommended for service needs.

Awesome people, made getting my C-HR super easy and quick. If your looking for a good salesman I recommenced Campos Awesome dude.

5 Stars! Had a little Hiccup at the beginning. But what I’m impressed about, is how they went above and beyond to make thinks right, and even better. Thank you Rudy, Carla, and Kent, for keeping me updated and communicating with me.

Very polite salesman. Explained everything about the vehicle clearly.

It was a very friendly place. I enjoyed the process and everyone was accommodating. I would buy more cars from this dealership.

Excellent Salesmanship and reasonable price

Great car buying experience with Freddy Estrada. Helped our extended family choose an awesome vehicle. If anyone visits Auto Nation be sure to look for him. Jimenez

Great people skill, straight to the point happy with purchase sale person Sean Waggner was terrific thanks Cerritos.

The speed and ease of purchasing my new 4Runner was amazing. Did some work online / email the day before and when I purchased was able to be in and out in just under an hour. Best car buying experience to date. 10/10 would recommend

My experience was good, waited in the waiting area until car was serviced. The waiting area was nice and clean My service advisor was very nice, went over what service my car would have and gave a estimate on how lot it would take.

Mike Gibson helped us though the whole process for our RAV4. Superlative customer service and we are looking forward to enjoying our new vehicle. Brad and Linda Gale

I always see Michelle Hernandez at AutoNation Toyota. She is very informative and a nice person.

Farah is Bouramand was outstanding. He made our lease purchase easy. Very helpful and attentive. Energetic and very kind.

Mr. Henry Rodriguez is the best salesman you can find to go to to buy a car. He treated us politely and he patiently and honestly answered all our questions. We are glad that he helped us buy our truck.

Super simple. Explained tbings in detail and sales rep wasnt pushy about buying. They gave me a variety of payment options along with the benefits of toyota care.

Customized service beyond compare. Friendly employees who made sure I received all the information I needed to make a final choice.

Experience was great and my sales guy was very professional.

It was great he got me something i could afford and gave me many options of models.

Excellent sales Service and also post sales. All the staff are really friendly and listens to your concern. I would recommend this dealer to anyone who is looking for a new or used vehicle.

My experience was fairly quick and easy. Salesman was nice and friendly, not pushy.

Excellent service.Went out of is way.

Purchasing my new 2019 tacoma trd off road 4x4 was made easy thanks to Albert! Went for a test drive and negotiated to a fair price. Couldn’t be happier with my purchase

The last time I got my Tacoma serviced at Toyota of Cerritos I swore I would never return to to terrible customer service. The gentleman that helped me was terrible and made it seem like me being there to get my truck serviced was an inconvenience to him. But last week I had to return to get a recall taken care of. A young lady I believe her name was Bianca helped me out. Her customer service was absolutely incredible! She made me feel welcomed she took care of me and my truck! Due to the incredible turn around in customer service from this young I will be returning in the future for my trucks services!

Best customer service I've got in a long time. I was there for a while but the service remained the same as it was when I first arrived EXCELLENT! ! No PRESSURE

We thank the staff of Autonation of Cerritos for the superb service they rendered to us. Dr Zee fastidiously explained to us all the details of our enquiries. Mark in accounting also dispassionately broke down the options we need to take. We have never been served with such cordiality and honesty in a car dealership. We appreciate it very much. Lionel and May Ann

Great customer service when I took my car for service. Thanks Gina!

This is the first time I bought a Toyota and my salesman Ray was extremely helpful. He made my car buying experience extremely easy for me and was very patient when showing me all the features of the car. I would definitely recommend Ray especially to any woman buying a car by herself.

Haggle free. Sean Waggoner was my sales rep. I told him what I want and what my budget was and he got me exactly what I wanted

The customer service was great this is my 3rd Toyota from Autonation Toyota from Cerrito I went from a 2016 Camry to a 2019 CHR.

Bianca & the team was amazing, I was out in 35 mins! She’s awesome!

Very happy with the speed and quality of service.

the great service I got from Michelle Hernandez. she is very professional and knows her business

Great Sales rep, Victor. Very professional and knowledgeable. Got a good deal on a 2019 4Runner. Victor was great. Also, enjoyed talking to Jorge in finance. Dealership was clean and well appointed. Overall, a good car buying experience.

As soon as I walked in I was welcomed and Mr Farshid Boroumand made this experience easy fast and answered all my questions I had. I’m so happy and love this dealership everyone there is amazing thank you so much for your wonderful customer Service and all the beautiful smiles.